At a Glance
- Tasks: Manage customer queries and service bookings while communicating with the workshop.
- Company: Major commercial vehicle dealer in Oldham with a focus on customer care.
- Benefits: Competitive salary, employee discounts, and progression opportunities.
- Why this job: Join a passionate team and enhance your customer service skills in a dynamic environment.
- Qualifications: Excellent customer service skills and IT literacy required.
The predicted salary is between 30957 - 30957 £ per year.
A major commercial vehicle dealer in Oldham is seeking a passionate Service Advisor to join their team. The role involves managing customer queries, service bookings, and communication with the workshop. Ideal candidates will have excellent customer service skills, IT literacy, and a flexible approach to work. This position offers a competitive salary of £30,957 and various benefits, including employee discounts and progression opportunities.
Vehicle Service Advisor - Customer Care & Bookings employer: Motus Commercials
Contact Detail:
Motus Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor - Customer Care & Bookings
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you handle queries effectively.
✨Tip Number 3
Be proactive! If you see a job that interests you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-up actions. This will help you manage your applications and ensure you don’t miss out on any opportunities.
We think you need these skills to ace Vehicle Service Advisor - Customer Care & Bookings
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being a Service Advisor and helping customers with their vehicle needs.
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or similar roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Motus Commercials
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle servicing and common customer queries. Familiarise yourself with the services offered by the dealership and be ready to discuss how you can enhance customer satisfaction.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for the role and your ability to handle queries effectively.
✨Be IT Savvy
Since the role requires IT literacy, make sure you’re comfortable discussing any relevant software or systems you’ve used in previous jobs. If you have experience with booking systems or customer relationship management tools, highlight that during the interview.
✨Flexibility is Key
The job calls for a flexible approach, so be prepared to discuss how you adapt to changing situations. Share examples of times when you had to adjust your plans or priorities to meet customer needs or support your team.