At a Glance
- Tasks: Handle customer queries and manage Service/MOT bookings while liaising with the workshop.
- Company: Leading commercial vehicle dealer group in Manchester with a strong reputation.
- Benefits: Salary of £30,957, holidays, medical insurance discounts, and progression opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in the motor trade.
- Qualifications: High-level customer service skills, IT literacy, and motor trade experience.
The predicted salary is between 30957 - 30957 € per year.
A leading commercial vehicle dealer group in Manchester is seeking a Service Advisor to handle customer queries, manage Service/MOT bookings, and liaise with the workshop.
Ideal candidates will possess:
- High-level customer service skills
- IT literacy
- Motor trade experience
The role offers a salary of £30,957 with various benefits including holidays, medical insurance discounts, and opportunities for progression.
Service Advisor: Customer Care & Workshop Liaison employer: Motus Commercials
Join a leading commercial vehicle dealer group in Manchester, where we prioritise exceptional customer service and employee development. Our supportive work culture fosters growth through training and progression opportunities, while our competitive benefits package, including holidays and medical insurance discounts, ensures a rewarding experience for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor: Customer Care & Workshop Liaison
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've handled tricky situations in the past. We want to see that you can keep your cool and provide top-notch service, just like the role demands.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common software used in the motor trade and be prepared to discuss how you've used technology to improve customer experiences. This will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor: Customer Care & Workshop Liaison
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and provided top-notch support in the past, so share specific examples that showcase your skills!
Be IT Savvy:Since the role requires IT literacy, don’t forget to mention any relevant software or systems you’re familiar with. We love candidates who can hit the ground running, so let us know how tech-savvy you are!
Motor Trade Experience Matters:If you’ve got experience in the motor trade, make it a focal point of your application. We’re looking for someone who understands the ins and outs of the industry, so share your journey and what you’ve learned along the way.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Motus Commercials
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge. Familiarise yourself with common vehicle issues and the services offered by the dealership. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved a customer's issue or went above and beyond to ensure their satisfaction. This will demonstrate your ability to handle customer queries effectively.
✨Tech Savvy
Since IT literacy is important for this role, be ready to discuss your experience with relevant software or systems. If you’ve used booking systems or customer relationship management tools before, mention them and explain how they helped you in your previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you'll be working with, or the training opportunities available. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
