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- Tasks: Manage customer queries and service bookings while communicating with the workshop.
- Company: Major commercial vehicle dealer in Oldham with a focus on customer care.
- Benefits: Competitive salary, employee discounts, and opportunities for progression.
- Why this job: Join a passionate team and enhance your customer service skills in a dynamic environment.
- Qualifications: Excellent customer service skills, IT literacy, and a flexible approach to work.
The predicted salary is between 30957 - 30957 £ per year.
A major commercial vehicle dealer in Oldham is seeking a passionate Service Advisor to join their team. The role involves managing customer queries, service bookings, and communication with the workshop. Ideal candidates will have excellent customer service skills, IT literacy, and a flexible approach to work. This position offers a competitive salary of £30,957 and various benefits, including employee discounts and progression opportunities.
Vehicle Service Advisor - Customer Care & Bookings in Oldham employer: Motus Commercials
Contact Detail:
Motus Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor - Customer Care & Bookings in Oldham
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different customer queries or complaints. Role-playing with a friend can really boost your confidence for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Service Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Vehicle Service Advisor - Customer Care & Bookings in Oldham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being a Service Advisor and helping customers with their queries.
Highlight Relevant Skills: Make sure to emphasise your customer service skills and IT literacy in your application. We’re looking for someone who can handle bookings and communicate effectively, so give us examples of how you've done this before!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific aspects of the role that appeal to you and how your experience aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Motus Commercials
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle servicing and common customer queries. Familiarise yourself with the services offered by the dealership and be ready to discuss how you can enhance customer satisfaction.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for the role and your ability to handle queries effectively.
✨Be IT Savvy
Since the role requires IT literacy, make sure you’re comfortable discussing any relevant software or systems you’ve used in previous jobs. If you have experience with booking systems or customer relationship management tools, highlight that during the interview.
✨Flexibility is Key
The job calls for a flexible approach, so be prepared to discuss how you adapt to changing situations. Share examples of times when you’ve had to adjust your plans or priorities to meet customer needs or team goals.