At a Glance
- Tasks: Manage customer queries and service bookings in a dynamic workshop environment.
- Company: Motus Commercials, a leading name in the motor trade with a focus on collaboration.
- Benefits: Salary between £30K-£31K, 23 days holiday, medical insurance discounts, and employee perks.
- Other info: Be part of a supportive team that values your contributions.
- Why this job: Join us to enhance customer experiences and contribute to an inclusive workplace.
- Qualifications: Strong customer service skills and experience in the motor trade.
The predicted salary is between 30000 - 31000 £ per year.
Motus Commercials in Glasgow is seeking a dedicated Service Advisor to manage customer queries and service bookings. The ideal candidate will have strong customer service skills and motor trade experience, contributing to a collaborative environment.
We offer a salary between £30K and £31K, alongside benefits including:
- 23 days holiday
- Medical insurance discounts
- Various employee perks
Join us and help create an inclusive workplace.
Service Advisor: Customer Care & Workshop Liaison in Glasgow employer: Motus Commercials
Motus Commercials in Glasgow is an excellent employer, offering a supportive and collaborative work culture where your contributions are valued. With competitive salaries, generous holiday allowances, and additional perks like medical insurance discounts, we prioritise employee well-being and growth opportunities, making it a rewarding place to advance your career in the motor trade.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor: Customer Care & Workshop Liaison in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings at Motus Commercials or similar companies.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re not just about managing queries, but genuinely care about customer satisfaction.
✨Tip Number 3
Don’t forget to research Motus Commercials! Familiarise yourself with their values and services. This will help you tailor your responses during the interview and demonstrate that you’re a great fit for their collaborative environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else. Let’s get you that Service Advisor position!
We think you need these skills to ace Service Advisor: Customer Care & Workshop Liaison in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and bookings in the past, so share specific examples that demonstrate your skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Service Advisor role. Mention your motor trade experience and how it aligns with what we’re looking for at Motus Commercials.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Motus Commercials
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge. Familiarise yourself with common customer queries and service processes. This will show that you're not just a people person, but also someone who understands the technical side of things.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you resolved issues or improved their experience. This will highlight your dedication to customer care, which is key for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling an unhappy customer or managing multiple service bookings. Practise your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Teamwork
Since the role involves liaising between customers and the workshop, be prepared to discuss how you work collaboratively with others. Share examples of how you've contributed to a team environment and helped create a positive workplace culture.
