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For Companies At a Glance
- Tasks: Engage with customers and manage service bookings in a dynamic environment.
- Company: Leading commercial vehicle dealer in Chester with a strong team culture.
- Benefits: Competitive pay, holiday entitlement, medical insurance, and employee discounts.
- Why this job: Join a company that values its colleagues and offers growth opportunities.
- Qualifications: Exceptional customer service skills and some motor trade experience.
- Other info: Full-time role with a supportive team atmosphere.
The predicted salary is between 27360 - 29120 £ per year.
A leading commercial vehicle dealer in Chester is seeking a Service Advisor to engage with customers, manage service bookings, and ensure high-quality communication. The ideal candidate will possess exceptional customer service skills and some motor trade experience.
This full-time role offers a competitive salary of £13 - £14 per hour, alongside numerous benefits including holiday entitlement, medical insurance, and employee discounts. Join a company that values its colleagues as its greatest asset.
Auto Service Advisor | MOT & Bookings, Chester employer: Motus Commercials
Contact Detail:
Motus Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Service Advisor | MOT & Bookings, Chester
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them better. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your customer service scenarios! As a Service Advisor, you'll need to demonstrate your skills in handling customer queries and complaints. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Auto Service Advisor | MOT & Bookings, Chester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you engage with customers and ensure they have a great experience, so share any relevant examples!
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific requirements of the Service Advisor role. Mention your motor trade experience and how it relates to the job.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you’re the right fit for us.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills directly to us!
How to prepare for a job interview at Motus Commercials
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common vehicle issues and service processes, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to engage with customers.
✨Customer Service is Key
Since this role revolves around customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to connect with clients effectively.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to service advising and customer engagement. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking questions shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
