At a Glance
- Tasks: Be the friendly face of our office, ensuring a welcoming environment for staff and visitors.
- Company: Join Mott MacDonald, a forward-thinking company that values equality and inclusion.
- Benefits: Enjoy flexible benefits, generous holiday, and a stake in our success through employee ownership.
- Other info: Access to professional development and a supportive workplace culture.
- Why this job: Make a real impact by enhancing the office experience and supporting your colleagues.
- Qualifications: Previous front of house experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
As Front of House Office Coordinator, you will be focused on daily operations in the office ensuring staff and visitors enjoy a great experience when attending our premises. As Office Coordinator, you will be the ‘go to’ for local help and support, aspiring to high standards in representing Mott MacDonald and our corporate brand.
Responsibilities:
- Managing front of house
- Handling switchboard calls, post and general enquiries
- Meeting and greeting visitors along with issuing security passes
- Communicating local office inductions, emergency arrangements, first aid etc.
- Ensuring common facilities are functional and in good repair
- Ensuring the office provides a great working environment to Mott MacDonald staff and a presentable environment to our clients
- Monitoring cleaning standards
- Reporting maintenance/cleaning issues to the Facilities Helpdesk
- Provide administrative support to the wider Premises team as and when required
- Undertake any specific training as and when required
- Operate safely and considerately in the workplace acting as a First Aider and Emergency Warden
- Help at other office locations when required
Qualifications:
- Previous experience in front of house role
- Ability to effectively communicate with staff and visitors through phone, email and in person
- Proficient in MS Office applications
- Able to work as part of a team and independently
- Knowledge of Health and Safety in the context of an office environment
Equality, diversity, and inclusion: We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility: We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.
Benefits:
- Financial wellbeing: We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long‑term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- Employee Ownership: Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses.
- Health and wellbeing: Private medical insurance for all UK colleagues. Health cash plan to support you with everyday health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Lifestyle: A minimum of 33‑35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
- Enhanced family and carers leave: Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
- Learning and development: Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self‑development options.
Office Coordinator employer: Mott MacDonald
Mott MacDonald is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture where every voice matters. With a strong focus on equality, diversity, and inclusion, employees enjoy generous benefits such as flexible holiday options, comprehensive health plans, and a unique employee ownership model that fosters a sense of shared success. Located in a vibrant office environment, the role of Office Coordinator not only allows for meaningful contributions to daily operations but also provides opportunities for personal and career development within a collaborative team.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mott MacDonald. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for an Office Coordinator role, like how you handle front-of-house duties or manage visitor experiences. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your soft skills! As an Office Coordinator, communication is key. Be ready to share examples of how you've effectively communicated with staff and visitors in the past. Highlight your ability to work both independently and as part of a team – it’s all about balance!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Office Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal anecdote can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Office Coordinator role. Highlight your relevant experience in front of house roles and how you can contribute to creating a great environment for staff and visitors at Mott MacDonald.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mott MacDonald
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Coordinator role. Familiarise yourself with the daily operations, responsibilities, and the importance of creating a welcoming environment for both staff and visitors. This will help you demonstrate your enthusiasm and suitability for the position.
✨Practice Your Communication Skills
As the first point of contact, effective communication is key. Practice how you would greet visitors, handle enquiries, and manage switchboard calls. Consider role-playing with a friend to refine your responses and ensure you come across as friendly and professional.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss how you've handled challenges in previous roles, especially in front-of-house situations. Think of specific examples where you maintained high standards or resolved issues efficiently. This will highlight your ability to keep the office running smoothly.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work independently. Be ready to share experiences that showcase your adaptability in both scenarios. Highlight times when you collaborated effectively with colleagues and instances where you took initiative on your own.
