Document Controller in Liverpool

The Document Controller provides essential document control support to projects and operational teams. The role focuses on the accurate receipt, control, distribution, and maintenance of project and corporate documentation in line with established procedures, quality standards, and contractual requirements. This is an intermediate-level role, suited to a Document Controller with solid experience who can work independently on assigned tasks and contribute reliably within a wider document control team.

Key responsibilities and duties include:

• Receive, register, distribute, and archive project documentation in accordance with Document Control procedures
• Maintain document registers and metadata within the document management system (DMS)
• Ensure correct version control, naming conventions, and status codes are applied at all times
• Manage incoming and outgoing correspondence, including transmittals, workflows, and acknowledgements
• Support project teams by providing accurate and timely access to controlled documents
• Liaise with internal stakeholders (engineering, commercial, project management, quality) regarding document queries
• Assist with document handover, close‑out, and archiving activities
• Carry out routine document audits and identify anomalies or non‑compliance
• Escalate issues, errors, or risks to senior Document Control colleagues where appropriate
• Support continuous improvement of document control processes and best practice

Candidate specification

The Document Controller is expected to demonstrate the following:

Professional Experience

• Typically, 2–5 years’ experience in a Document Control role within an engineering, construction, infrastructure, energy, or consultancy environment
• Experience working on live projects with defined document control procedures and deadlines

Autonomy & Judgement

• Able to work independently on day‑to‑day document control activities
• Understands when to elevate issues beyond own authority
• Applies procedures consistently with minimal supervision

Knowledge & Understanding

• Good understanding of document lifecycles, revision control, and audit requirements
• Awareness of ISO‑aligned quality management principles (e.g. ISO 9001)
• Understanding of contractual document numbering, transmittals, and status codes

Document Control Systems & Software

The postholder should have hands‑on experience with one or more of the following (or equivalent systems):

• Common Data Environments (CDEs) such as: Aconex, Asite, Viewpoint for Projects (4Projects), Bentley ProjectWise, Autodesk Construction Cloud / BIM 360, SharePoint (structured libraries and metadata)
• Office & Supporting Tools: Microsoft Excel (document registers, trackers, basic formulas), Microsoft Outlook (workflow coordination, formal correspondence), Microsoft Word and PDF editing tools (e.g. Adobe Acrobat)

Desirable

• Experience with BIM‑enabled or design‑led environments

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Benefits

• Financial wellbeing: We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long‑term illness or injury.
• Employee Ownership: Our employee ownership model means no external investors, just us, creating a culture of shared success.
• Health and wellbeing: Private medical insurance for all UK colleagues. Health cash plan to support you with everyday health costs and treatments.
• Lifestyle: A minimum of 33‑35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Enhanced family and carers leave: Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Learning and development: Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self‑development options.