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- Tasks: Manage HR requests and support the employee lifecycle in a dynamic team.
- Company: Join Mott MacDonald, a global consultancy with a focus on community impact.
- Benefits: Enjoy competitive salary, health perks, and flexible working options.
- Why this job: Kickstart your HR career and make a difference in a supportive environment.
- Qualifications: Strong admin skills and customer experience are essential.
- Other info: Embrace a culture of equality, diversity, and continuous learning.
The predicted salary is between 30000 - 42000 £ per year.
Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across global industries, delivering work that defines our future and makes a societal impact in the communities we serve. Our people power our performance – we succeed when they do. We offer opportunities to collaborate, learn, and grow, with the aim of empowering, including, and valuing everyone. This is an employee-owned business that supports clients, communities, and colleagues.
Mott MacDonald’s support services enable the organisation to run efficiently and effectively. The team offers specialist advice, best practice, and technology to all areas of our business for our global reach.
The HR Shared Services Administrator will be based in our Glasgow/Manchester city centre office; travel to an alternative office may be required for business needs (training, team meetings, etc.). This is not expected to be frequent. You will work within the HR Shared Services team and gain exposure to the full scope of an employee’s lifecycle. We are looking to fill this role quickly, so early applications are encouraged as interviews will commence soon. This is an excellent opportunity to start your career in our HR team at Mott MacDonald.
Key Responsibilities And Duties
- Case Management through the Mott MacDonald MyHR system
- Handle requests such as reference requests, contractual changes, family friendly matters, resignations, new starters, probation, etc.
- Develop knowledge and understanding of processes within the HRSS team
- Answer calls into the HRSS team in a timely manner
- Familiarise with requests via the HRSS inbox and understand how to process them
- Process accurate information within multiple HR systems
- Reporting – complete actions for monthly/ad-hoc reports (audit, payroll, starters/leavers, long service awards)
- Provide support for other ad-hoc tasks/projects as requested
- Monthly 1-2-1s through Connect People
Candidate Specification
Essential
- Strong administration background
- Customer experience
- Experience working in a process-driven environment
- Experience with Microsoft packages: Teams, Excel, Word, etc.
- GDPR knowledge and understanding of data privacy
- Experience using Service Now and handling a busy inbox
Please note that applications for this role will close at midnight on Friday 20 February. If we receive a high volume of applications before this date, the advert may be closed earlier.
Agile Working
We believe it makes business sense to allow you and your manager to choose how you work most effectively to meet client, team, and personal commitments. We offer a hybrid working policy that supports well-being, flexibility, and trust.
Equality, Diversity, and Inclusion
We place equality, diversity, and inclusion at the heart of our business, promoting fair employment practices and equal opportunities for all. We encourage individual expression and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
If you are disabled or need support to apply or attend an interview, please contact reasonable.adjustments@mottmac.com to discuss how we can assist.
Benefits
- Health and wellbeing
- Private medical insurance for all UK colleagues
- Health cash plan for everyday health costs and treatments
- Access to Peppy for free menopause support for UK colleagues
- Wellbeing program offering various supports for you and your family
- Salary flex options to access a wide range of health benefits, extendable to family
- Employer pension contributions matched between 4.5% and 7%
- Life assurance up to 4x basic salary, with option to increase to 6x
- Income protection with absence and return-to-work support
- Flexible benefits including increased life cover, critical illness insurance, payroll saving, and will writing
- Profit sharing through annual bonus schemes as an independently owned business
- Minimum 33-35 days holiday per year, including public holidays, with buy/sell options via benefits program
- Holiday entitlement increased to at least 35 days after 5 years’ service
- Employee saving schemes and discounts from high-street retailers
- Enhanced family leave policies, including 26 weeks paid maternity/adoption leave and two weeks paid paternity/partner leave
- Shared parental leave matching maternity leave with up to 24 weeks paid
- Up to five additional days leave for significant caring responsibilities (two paid)
- Primary annual professional institution subscription
- Opportunities to enhance technical and soft skills through mentoring, formal training, and self-development
- Join groups including Advanced Employee Networks supporting LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities
- Make a difference within our communities through social outcomes
Apply now, or for more information about our application process, click here.
HR Shared Services Administrator employer: Mott MacDonald
Contact Detail:
Mott MacDonald Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Administrator
✨Tip Number 1
Get to know the company! Research Mott MacDonald and understand their values, projects, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for those interviews! Practice common HR questions and think about how your experience aligns with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Mott MacDonald family. Don’t wait too long, as early applications are encouraged!
We think you need these skills to ace HR Shared Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Administrator role. Highlight your administration experience and any customer service skills that match what we're looking for. A personalised CV shows us you're genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Mott MacDonald and how your skills align with our values. Keep it concise but engaging – we want to see your personality!
Showcase Relevant Experience: When filling out your application, emphasise any experience you've had in process-driven environments or using Microsoft packages. This will help us see how you can hit the ground running in our team.
Apply Early!: We’re keen to fill this role quickly, so don’t wait until the last minute to apply. Get your application in through our website as soon as you can – the sooner we see your application, the better!
How to prepare for a job interview at Mott MacDonald
✨Know Your HR Basics
Before the interview, brush up on your HR knowledge, especially around case management and employee lifecycle processes. Familiarise yourself with common HR terms and practices, as this will show your understanding of the role and impress the interviewers.
✨Showcase Your Admin Skills
Be ready to discuss your administration experience in detail. Prepare examples of how you've handled busy inboxes or processed information accurately in previous roles. Highlight your proficiency with Microsoft packages, especially Excel, as this is crucial for the job.
✨Demonstrate Customer Service Experience
Since the role involves handling requests and answering calls, think of specific instances where you provided excellent customer service. Share stories that illustrate your ability to manage inquiries effectively and maintain a positive attitude under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the HR Shared Services team and Mott MacDonald's culture. This shows your genuine interest in the role and helps you assess if the company aligns with your values, especially regarding equality, diversity, and inclusion.