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For Companies At a Glance
- Tasks: Lead a dynamic team to enhance seller retention and performance.
- Company: Join Motorway, the UK's fastest-growing used car marketplace.
- Benefits: Competitive salary, career growth, and a vibrant team culture.
- Other info: Exciting opportunity to make a real impact in a thriving company.
- Why this job: Be part of a transformative journey in the used car market.
- Qualifications: Experience in team management and a passion for performance.
The predicted salary is between 40000 - 50000 £ per year.
About Motorway
Motorway is the UK’s fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market.
About The Team
Hi I’m Lucy, Post Sale Manager at Motorway. I’m looking for a new Team Leader to join our Brighton-based contact centre team. This team is the unsung hero of our post-sale process. We are a tight-knit group who thrive on problem-solving and collaboration, playing a crucial role in making Motorway’s magic happen. We work directly with sellers to ensure a smooth transition once a sale is agreed, focusing on high-quality support and performance.
About The Role
We are hiring a Post-Sale Team Leader who will be responsible for the overall performance of our retention and support function. This is a rare opportunity to join an established operation with a strong track record, but where we are now ready to raise the bar. This isn't just a stepping stone into leadership; we need a hands-on manager who has the fundamentals and is hungry for a bigger challenge. Your primary focus will be managing team performance to ensure we hit targets centered around seller retention. You will lead a team of specialists, driving individual and team performance against a range of KPIs through effective coaching, motivation, and management oversight.
What You’ll Be Doing
- Performance Management: Own the day-to-day running of your team, driving individual and collective performance against retention targets and SLAs.
- Coaching
Sales Team Leader employer: Motorway
Contact Detail:
Motorway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Motorway tick and be ready to discuss how your skills can help elevate their post-sale process. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your experience and how it aligns with the role of Post-Sale Team Leader. Highlight your problem-solving skills and ability to drive performance – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Motorway team.
We think you need these skills to ace Sales Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making a difference in the post-sale process.
Tailor Your CV: Make sure your CV is tailored to the Sales Team Leader position. Highlight relevant experience and skills that align with our focus on performance management and team leadership. We love seeing how your background fits with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the perfect fit for our team. Remember, we’re looking for someone who can lead effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the Motorway family!
How to prepare for a job interview at Motorway
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to the role. Understand what KPIs are crucial for a Sales Team Leader at Motorway and be ready to discuss how you've met or exceeded similar targets in your past roles.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and motivated teams in the past. Think about specific situations where your leadership made a difference in performance, especially in retention and support functions.
✨Emphasise Problem-Solving
Motorway values collaboration and problem-solving. Be ready to share instances where you tackled challenges head-on, particularly in a fast-paced environment. Highlight your approach to ensuring smooth transitions and high-quality support.
✨Align with Their Mission
Familiarise yourself with Motorway's mission to transform the used car market. During the interview, express your enthusiasm for their vision and how your experience aligns with their goals, especially in enhancing seller retention.