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For Companies At a Glance
- Tasks: Lead sales operations, optimise CRM systems, and drive insights for our growing sales team.
- Company: Join Motorway, the UK's fastest-growing used car marketplace with an award-winning platform.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a transformative mission in the used car market and make a real impact.
- Qualifications: 3+ years in sales operations, strong CRM skills, and a proactive mindset.
- Other info: Dynamic startup environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About Motorway
Motorway is the UK’s fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We’re not just building a platform; we’re changing how people sell cars. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we’re on a mission to transform the used car market.
About The Role
As we continue to expand our sales function, we’re seeking a motivated Sales Operations Manager to join our Dealer Services team. You will own (and expand) our Sales CRM system (Hubspot), and generate insights that inform account targeting, sales strategy and commercial outcomes. We’re looking for an experienced Sales Operations Manager to support our growing Dealership Sales teams. Reporting into Head of Growth & Transformation, working closely with our sales leaders, you will be responsible for empowering our sales team (~40 people) to be more efficient and effective through sales tooling, analysis and reporting, and leveraging new technologies (incl. AI) to drive automation and growth across our network of 7.5k UK car dealers currently using Motorway. This is a hybrid role working 2 days per week in between our London and Brighton office.
You Will Be Working Closely With
- The Strategic Account Management (SAM) team, who build and maintain relationships with a portfolio of key strategic partners across the country.
- The Business Development team, who work with Dealers remotely to help dealers get the most out of our platform, including shorter term account management and driving adoption of our suite of ancillary services.
- The Dealer Services Leadership team, who are responsible for sales, commercial and operational performance of the Dealer side of the marketplace.
What You’ll Do
- Lead Sales tooling: Own and optimize our Sales CRM tooling (Hubspot), including; (i) pipeline management and prioritisation, workflow automation, and reporting infrastructure.
- Process Improvement: Lead on process improvement, including implementing new processes and workflows within existing systems and rolling these out across our sales teams.
- Sales strategy, forecasting and planning: Work with sales leaders to refine and optimise our sales strategy and organisational structure, including future planning and forecasting activities.
- Pipeline management: Own core processes to identify and prioritise pipelines / sales opportunities to the broader team in addition to setting up and managing operational aspects such as lead allocation, recycling and reporting.
- Commercial Insights: Contributing to weekly and monthly business reviews, working closely with executive-level stakeholders to inform the wider business on performance of our sales teams.
- Sales Analytics: Deliver regular insights and dashboards on sales performance (e.g. pipeline, conversion, churn); track and report on key sales KPIs.
- Sales Automation: Automate parts of the existing sales workflow; identify, test and own new opportunity areas that could be managed centrally and using AI tools to drive growth (e.g. churn prevention).
Requirements
- 3+ years of experience working in sales / revenue operations
- Experience working with Sales CRM tools, with Hubspot experience a strong preference
- Strong numeracy and modelling skills (incl. Excel / Google Sheets) with the ability to interpret and manipulate data into clear insights and decisions (SQL and Google Big Query experience is preferred)
- Great communicator. Strong verbal and written communication
- Startup mindset. You thrive in ambiguity, are comfortable wearing multiple hats, and enjoy finding scrappy, pragmatic solutions.
- Organised and adaptable. Able to prioritise effectively, manage multiple projects simultaneously, and respond quickly to shifting priorities.
- Self-starter. You take initiative and ownership, proactively identifying areas for improvement and getting stuck in to make them better.
Sales Operations Manager employer: Motorway
Contact Detail:
Motorway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to the role of Sales Operations Manager. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the role. Highlight your skills in sales tooling and process improvement, and don’t forget to mention any relevant CRM experience, especially with Hubspot.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Motorway. Don’t miss out on this opportunity to be part of something transformative!
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Manager role. Highlight your experience with CRM tools, especially Hubspot, and showcase any relevant achievements in sales operations. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about transforming the used car market and how your skills align with our mission at Motorway. Keep it engaging and personal – we love a good story!
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your numeracy and modelling skills. Share examples of how you've used data to drive decisions or improve processes in previous roles. We’re all about insights here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Motorway
✨Know Your CRM Inside Out
Since the role involves owning and optimising Hubspot, make sure you’re well-versed in its features. Familiarise yourself with pipeline management, workflow automation, and reporting tools. Being able to discuss specific examples of how you've used these features in past roles will show your expertise.
✨Showcase Your Analytical Skills
Prepare to demonstrate your numeracy and modelling skills. Bring examples of how you've interpreted data to drive sales strategies or improve processes. If you have experience with SQL or Google Big Query, be ready to discuss how you've used these tools to generate insights.
✨Communicate Clearly and Confidently
As a Sales Operations Manager, strong communication is key. Practice articulating your thoughts clearly, especially when discussing complex topics like sales strategy or process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Embrace the Startup Mindset
Motorway values adaptability and a proactive approach. Be prepared to share examples of how you've thrived in ambiguous situations or taken initiative to solve problems. Highlight your ability to juggle multiple projects and pivot quickly when priorities shift.
