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- Tasks: Lead impactful projects to enhance user trust and platform integrity.
- Company: Join Motorway, the UK's fastest-growing online car marketplace.
- Benefits: Gain valuable experience in a dynamic scale-up environment.
- Other info: Opportunity for visibility with senior leadership and career growth.
- Why this job: Make a real difference in the car market by ensuring trust and safety.
- Qualifications: Project management experience and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
About Motorway
Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better. A better car market only works if people trust it. This role exists to make sure they can.
Motorway is the UK's leading online car marketplace, connecting private sellers with over 7,500 verified dealers who compete to offer the best price. We're looking for a Project Manager to join our Marketplace Trust function - owning the delivery of programmes and initiatives that protect our users and the integrity of our platform. You'll help manage multiple high-impact projects, partnering with data, legal, and product teams to identify threats, build solutions, and make Motorway the most trusted place to buy and sell a car in the UK. This is a 9 month Fixed Term Contract.
KEY RESPONSIBILITIES
- Own the end-to-end delivery of Marketplace Trust projects - defining scope, timelines, success metrics, and resource requirements across the full project lifecycle.
- From week one, get under the skin of the key threats to user trust on the Motorway platform and turn that understanding into structured, actionable project plans.
- Work with our data team to build deeper insight into trust trends on the platform, helping inform decision-making at senior leadership level.
- Present project updates, risks, and dependencies directly to the senior leadership team - this role has real visibility at the top of the business.
- Work closely with the Head of Legal & Risk to drive awareness of the team's impact and expand our influence across the organisation.
- Collaborate with internal and external stakeholders to make sure trust isn't just a principle - it's visible in how we operate, how we make decisions, and how we hold ourselves accountable.
- Support the design and delivery of internal training programmes on marketplace trust topics.
ABOUT YOU
- Proven experience in project management, with a track record of delivering cross-functional initiatives on time and to scope.
- Background in or strong exposure to trust, safety, compliance, fraud prevention, risk management, or a related field is desirable but not essential.
- Experience developing and implementing policies, procedures, and operational frameworks.
- Strong analytical skills - comfortable working with data to identify trends, spot threats, and inform decisions.
- Clear, confident communicator who can translate complex issues into straightforward plans and updates for a range of stakeholders.
- You ask why things happen, not just what happened — and you use that to design better solutions, not just better reports.
- You care about the integrity of what we're building — not just in principle, but in the details of how threats get identified, mitigated, and learned from.
Project Manager - Marketplace Trust (9 month FTC) employer: Motorway
Contact Detail:
Motorway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - Marketplace Trust (9 month FTC)
✨Tip Number 1
Get to know the company inside out! Research Motorway's values, mission, and recent projects. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their vision.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about making those connections that could give you an edge!
✨Tip Number 3
Prepare for the interview by thinking of examples from your past work that showcase your project management skills. Be ready to discuss how you've tackled challenges and delivered results, especially in areas related to trust and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Motorway and contributing to their mission of building trust in the marketplace.
We think you need these skills to ace Project Manager - Marketplace Trust (9 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Project Manager role. Highlight your project management experience and any relevant skills in trust, safety, or compliance. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about marketplace trust and how you can contribute to our mission at Motorway. Keep it concise but impactful – we love a good story!
Showcase Your Analytical Skills: Since this role involves working with data, don’t forget to mention any experience you have with analytics. Share examples of how you've used data to inform decisions or identify trends in past projects. We’re all about making informed choices!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience. Plus, it shows you’re keen on joining our team at Motorway!
How to prepare for a job interview at Motorway
✨Know Your Projects Inside Out
Before the interview, dive deep into your past project management experiences. Be ready to discuss specific projects where you identified threats and implemented solutions, especially in areas related to trust and safety. This will show that you understand the key responsibilities of the role.
✨Data is Your Best Friend
Brush up on your analytical skills and be prepared to talk about how you've used data to inform decisions in previous roles. Think of examples where you spotted trends or threats and how you turned those insights into actionable plans. This will resonate well with their focus on data-driven decision-making.
✨Communicate Clearly and Confidently
Practice explaining complex issues in simple terms. During the interview, aim to present your thoughts clearly and confidently, as this role requires you to communicate with various stakeholders, including senior leadership. Use examples from your experience to illustrate your points.
✨Show Your Passion for Trust and Integrity
Motorway values trust highly, so express your commitment to maintaining integrity in project management. Share your thoughts on why trust is essential in a marketplace and how you’ve contributed to fostering it in your previous roles. This will help you connect with their mission and values.