At a Glance
- Tasks: Build genuine connections with car sellers and dealers while solving their challenges.
- Company: Join a dynamic team at a leading automotive platform focused on customer experience.
- Benefits: Starting salary of £25,500, flexible work options, and fantastic perks like free snacks and social events.
- Other info: Enjoy personal development opportunities and generous parental benefits.
- Why this job: Make a real difference by enhancing customer experiences in a collaborative environment.
- Qualifications: Strong communication skills, detail-oriented, and a passion for helping others.
The predicted salary is between 25500 - 25500 € per year.
What you'll be doing
- Building genuine connections: Chatting with car sellers and dealers, answering their questions, and building trust.
- Finding creative solutions: Using your initiative and problem-solving skills to tackle any challenges.
- Mastering our systems: Becoming a whiz with our CRM systems, ensuring data accuracy and efficiency.
- Putting customers first: Always championing the customer and looking for ways to make their experience even better.
About You
- You genuinely enjoy helping people and have a knack for building rapport.
- You're a natural communicator, whether it's on the phone, via email, or through chat.
- You're detail-oriented and take pride in your work.
- You're a quick learner and enjoy solving problems.
- You thrive in a collaborative environment.
We offer a fantastic range of benefits to help you thrive:
- £25,500 starting salary
- Great work-life balance with standard shifts from 8:45am to 5:30pm
- Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going!
- Flexibility to work from home 1 day per week to help nail that work life balance
- Stock options so you can share in Motorway's growth and future success
- Pension scheme to plan for your future with our provider NEST
- Strong commitment to your personal development including budget for books, courses, conferences, etc!
- Opt-in comprehensive health insurance through BUPA including dental care and fitness discounts
- Cycle to work scheme - save big ££ on a new bike and accessories
- One paid volunteering day a year for you to use as you wish
- Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave and workplace nursery scheme
- ... and much more!
Dealer Experience Specialist employer: Motorway
As a Dealer Experience Specialist at Motorway, you'll be part of a vibrant team that prioritises genuine connections and customer satisfaction. With a fantastic work-life balance, a sea-front office location, and a strong commitment to personal development, you'll find ample opportunities for growth and collaboration in a supportive environment. Enjoy unique perks like stock options, comprehensive health insurance, and generous parental benefits, making Motorway an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Dealer Experience Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your communication skills! Since you'll be chatting with car sellers and dealers, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with answering questions and building rapport.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you tackled challenges creatively. Be ready to share these stories during your interview to demonstrate how you can find solutions and add value to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Dealer Experience Specialist
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping people and building connections.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your problem-solving abilities and detail-oriented nature, as these are key for the Dealer Experience Specialist role.
Showcase Your Communication Skills:Since this role involves chatting with car sellers and dealers, it’s important to demonstrate your communication skills in your application. Use clear and engaging language to show us you’re a natural communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Motorway
✨Know the Role Inside Out
Before your interview, make sure you understand what a Dealer Experience Specialist does. Familiarise yourself with the key responsibilities like building connections and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves chatting with car sellers and dealers, practice your communication skills. Think of examples where you've built rapport or solved problems through effective communication. Be ready to demonstrate how you can connect with customers, whether it's on the phone, via email, or chat.
✨Be Ready to Problem-Solve
Prepare for situational questions that test your problem-solving abilities. Think of times when you've faced challenges and how you creatively tackled them. Highlight your initiative and detail-oriented nature, as these traits are crucial for mastering CRM systems and ensuring data accuracy.
✨Emphasise Your Customer-Centric Approach
Make it clear that you put customers first. Share examples of how you've gone above and beyond to enhance customer experiences in previous roles. This will resonate well with the interviewers, as they’re looking for someone who champions the customer and seeks to improve their experience.
