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For Companies At a Glance
- Tasks: Guide customers through their selling journey and solve problems with a smile.
- Company: Leading online car marketplace focused on customer satisfaction.
- Benefits: Starting salary of £25,500, flexible working, and great personal development perks.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Perfect for those seeking a balance between work and life.
The predicted salary is between 20400 - 30600 £ per year.
A leading online car marketplace is seeking a Customer Experience Specialist to guide customers through their selling journey. You will communicate with sellers, solve problems, and utilize CRM systems to enhance customer satisfaction.
Ideal candidates will possess strong communication skills, a detail-oriented approach, and a passion for helping people.
The role offers a starting salary of £25,500, flexible working arrangements, and a range of benefits supporting work-life balance and personal development.
Hybrid Customer Experience Specialist — Car Marketplace in Brighton employer: Motorway
Contact Detail:
Motorway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Specialist — Car Marketplace in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the car marketplace or customer experience fields. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer experience roles and practice your answers. We want you to shine when discussing how you can enhance customer satisfaction.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve turned a negative situation into a positive one. This will demonstrate your ability to guide customers through their selling journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Customer Experience Specialist — Car Marketplace in Brighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about enhancing customer experiences and guiding them through their selling journey.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Whether it's in your CV or cover letter, we appreciate candidates who can demonstrate their ability to manage information accurately, especially when using CRM systems.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your written application to show us that you can effectively convey information and solve problems for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Motorway
✨Know the Marketplace
Before your interview, do some research on the online car marketplace. Understand their services, target audience, and what sets them apart from competitors. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Experience Specialist, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you solved problems or turned a negative experience into a positive one—these stories will highlight your skills.
✨Demonstrate Your Detail-Oriented Approach
In this role, attention to detail is crucial. Be ready to discuss how you manage tasks and ensure accuracy in your work. You might want to share specific instances where your attention to detail made a difference in customer satisfaction or operational efficiency.
✨Express Your Passion for Helping People
The ideal candidate should have a passion for assisting others. During the interview, convey your enthusiasm for helping customers through their selling journey. Share personal anecdotes that illustrate your commitment to customer service and how it drives you in your professional life.
