Motorway in Brighton is seeking a Customer Escalations Specialist to join our growing team. You’ll be on the front line, resolving complex customer issues, delivering exceptional support, and driving improvements across customer journeys.
You’ll handle internal and external escalations, respond to reviews, and manage GDPR requests, working with stakeholders up to the C-suite. If you’re analytical, calm under pressure, and passionate about customer care, apply now.
Hybrid Customer Escalations Specialist — Resolve & Improve in Brighton employer: Motorway
Motorway is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among talented individuals. As part of a fast-growing scale-up in the heart of the UK automotive industry, employees benefit from opportunities for professional growth, a flat-structured team environment, and the chance to work with cutting-edge technology that is transforming the car-selling experience. Join us to be part of a mission-driven team that values your contributions and encourages continuous learning.
