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- Tasks: Engage with car sellers and dealers, guiding them through their journey on our innovative platform.
- Company: Join a leading UK used car marketplace in a vibrant Brighton team.
- Benefits: Enjoy a competitive salary, flexibility, personal development options, and health insurance.
- Why this job: Be part of a company transforming the car selling experience and make a real impact.
- Qualifications: Excellent communication and problem-solving skills are essential.
- Other info: This hybrid role offers a dynamic work environment with growth opportunities.
The predicted salary is between 24000 - 28000 £ per year.
A leading UK used car marketplace is seeking a Customer Experience Specialist to join their Brighton team. This position involves engaging with car sellers and dealers, offering guidance through their journey on the innovative platform.
Candidates should possess excellent communication and problem-solving skills.
The role offers a competitive salary of £26,000 and numerous benefits, including flexibility, personal development options, and health insurance. This is an opportunity to be part of a company transforming the car selling experience.
CX Specialist: Dealer & Seller Support (Hybrid) in Brighton employer: Motorway
Contact Detail:
Motorway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Specialist: Dealer & Seller Support (Hybrid) in Brighton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want to show that we’re not just interested in the role, but also in being part of their mission to transform the car selling experience.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to nail those communication skills they’re looking for, so let’s make sure we sound confident and clear!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can go a long way in showing our enthusiasm for the role. Plus, it keeps us fresh in their minds!
We think you need these skills to ace CX Specialist: Dealer & Seller Support (Hybrid) in Brighton
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for customer experience. Share examples of how you've helped customers in the past and what you love about making their journey smoother.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your communication and problem-solving skills, as these are key for a CX Specialist. We want to see how your experiences align with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Brighton team.
How to prepare for a job interview at Motorway
✨Know the Platform Inside Out
Before your interview, make sure you’re familiar with the used car marketplace's platform. Understand how it works, the features it offers, and the common challenges users face. This will help you demonstrate your genuine interest in the role and show that you can engage effectively with both sellers and dealers.
✨Showcase Your Communication Skills
As a CX Specialist, communication is key. Prepare examples of how you've successfully resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to listen, empathise, and provide clear guidance.
✨Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer scenarios. Think of potential problems that car sellers or dealers might encounter and prepare your solutions. This will showcase your problem-solving skills and your proactive approach to customer experience.
✨Emphasise Your Flexibility and Development Mindset
The role offers flexibility and personal development options, so be ready to discuss how you adapt to change and seek growth. Share examples of how you’ve embraced new challenges or learned new skills in previous roles, showing that you’re eager to grow with the company.