At a Glance
- Tasks: Lead food and beverage operations, ensuring exceptional customer experiences at Donington Park.
- Company: Join MotorSport Vision, a top UK motorsport venue with a vibrant hospitality scene.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Flexible hours, including evenings and weekends, to match the event calendar.
- Why this job: Make your mark in a fast-paced setting while leading a passionate team.
- Qualifications: Experience in hospitality management and strong organisational skills required.
The predicted salary is between 28350 - 34650 £ per year.
Are you an experienced hospitality professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, enjoy leading teams and have the organisational skills to coordinate large-scale events and hospitality operations? MotorSport Vision (MSV) is looking for an enthusiastic, driven and commercially minded Food & Beverage Manager to lead the retail, hospitality and front of house operations at Donington Park.
Donington Park offers a diverse range of food and beverage services, from the Garage 39 retail outlet and over 40 VIP suites within the Redgate Building to two corporate hospitality floors in the Goddards Building. This is an exciting opportunity to take ownership of a varied operation, leading from the front, developing a strong team and continually raising standards across the department.
Working closely with the Head Chef, Circuit Manager and Group Catering Manager, you will play a pivotal role in the planning, coordination and delivery of race day hospitality, corporate events, conferences, track hire activities and seasonal functions. Combining hands-on operational leadership with event coordination, no two days will be the same.
Key responsibilities will include:
- Leading the day to day front-of-house and retail operations, ensuring consistently high standards of service, presentation and customer experience
- Working alongside the Head Chef to ensure the smooth and efficient running of the wider Food & Beverage department
- Coordinating hospitality and event delivery across Donington Park's suites, corporate hospitality facilities and retail outlets
- Acting as a key point of contact for hospitality clients and annual suite holders, managing everything from initial enquiries and show rounds through to event delivery and post-event feedback
- Planning staffing requirements, producing rotas and managing labour deployment within agreed budgets
- Leading the recruitment, induction, training and development of permanent and casual catering staff
- Line managing Front of House Supervisors, Team Leaders and hospitality event teams, promoting a positive culture of teamwork, accountability and excellent customer service
- Working closely with internal departments, including Track Hire, MSVT, MSVR, Circuit Operations and Hospitality Sales, to coordinate event requirements and ensure successful delivery
- Preparing event function sheets, staff briefings and operational documentation, ensuring all relevant teams are fully informed
- Managing stock control, purchasing, cash handling, banking and event financial returns, maintaining accurate records and effective cost control
- Maintaining food safety, health and safety, licensing and company compliance standards across all areas of responsibility
- Overseeing the maintenance and servicing of front of house equipment, liaising with approved contractors and suppliers where necessary
- Maintaining accurate menus, pricing and operational information across EBES and other business systems
- Monitoring customer feedback and complaints, ensuring issues are resolved professionally and opportunities for improvement are identified
The ideal candidate will have:
- Previous management / supervisory experience within catering, hospitality, food and beverage or event operations
- Proven experience leading large teams within a busy, customer facing environment
- Excellent organisational and planning skills, with the ability to coordinate multiple events and competing priorities
- Strong communication and interpersonal skills, with the confidence to liaise with clients, colleagues and external suppliers
- Experience managing staff rotas, labour budgets and operational resources
- Good commercial awareness, including experience with stock control, cash handling and financial reconciliation
- A strong understanding of food safety, hygiene, allergens and health and safety requirements
- A relevant Food Safety and Hygiene qualification
- Good IT skills, ideally with experience using EPOS systems
- A proactive, hands-on approach, with the ability to motivate teams and lead by example
- A high level of attention to detail and a genuine commitment to delivering excellent customer service
The following would also be advantageous:
- Experience working within motorsport, sporting venues, racecourses or large-scale event environments
- A Personal Licence
- An IOSH or equivalent Health & Safety qualification
- A relevant hospitality or management qualification
- Experience using EBES or similar EPOS and catering management systems
This is a full-time operational position, requiring flexibility to work evenings, weekends and event days in line with the Donington Park event calendar. If you're an enthusiastic hospitality leader looking for an exciting opportunity to make your mark at one of the UK's leading motorsport venues, we'd love to hear from you!
To begin the application process, please click the ‘Apply here' button. Please note, only candidates with up to date CVs and Covering Letters will be considered. MotorSport Vision reserve the right to remove this advert early if a sufficient number of suitable applications have been received.
Food & Beverage Manager employer: Motorsport Vision
Motorsport Vision offers a dynamic work environment at one of the world's most iconic motorsport venues, providing employees with varied roles that ensure no two days are the same. The company emphasizes hands-on leadership and operational planning, allowing for professional growth in a fast-paced setting. Employees can expect to be part of a team that delivers exceptional guest experiences during busy race weekends and major public events.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motorsport Vision. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motorsport Vision
Don't be shy about reaching out to Motorsport Vision directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motorsport Vision and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motorsport Vision
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
