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- Tasks: Lead a team to success and ensure excellent customer satisfaction.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy uncapped bonuses, discounts, and 5.6 weeks of annual leave.
- Why this job: Great career progression, training opportunities, and a chance to impact customer experience.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving license required.
- Other info: Inclusive workplace welcoming diverse applicants; apply even if you don't meet all criteria!
The predicted salary is between 33000 - 38000 £ per year.
Brilliant at leading a team?
Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Salary: £33,000 to £38,000 per annum
Bonus: Average uncapped bonus of £10,000 per year (with potential to earn more)
Working Hours: 5 days a week
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.
Skills and Experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and effective management
- Engaging and motivational, coaching-based approach to team development
- Experience meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, both verbal and written
- IT proficient, with a willingness to learn in-house systems
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Centre Manager with Technical Ability employer: Motorsport-Total.com GmbH
Contact Detail:
Motorsport-Total.com GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager with Technical Ability
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare specific examples of how you've successfully led a team in the past, especially in the automotive industry or similar fields. This will demonstrate your capability to manage and motivate a team effectively.
✨Tip Number 2
Familiarize yourself with Halfords' customer service philosophy. Understanding their approach to customer satisfaction will help you align your answers with their values and show that you're a great fit for the role.
✨Tip Number 3
Research the latest trends in the automotive industry, particularly around electric mobility and vehicle services. Being knowledgeable about these topics will not only impress your interviewers but also show your commitment to staying current in the field.
✨Tip Number 4
Prepare to discuss your experience with KPIs and sales turnover. Be ready to share how you've met or exceeded targets in previous roles, as this is crucial for demonstrating your ability to drive business performance at Halfords.
We think you need these skills to ace Centre Manager with Technical Ability
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and team management skills, especially in the automotive industry. Use specific examples to demonstrate how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and your desire to drive business performance. Mention your coaching-based approach to team development and how it aligns with Halfords' values.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed KPIs and sales turnover. Highlight any experience you have with health and safety compliance, as this is crucial for the Centre Manager position.
Prepare for the Interview: If invited for an interview, be ready to discuss your leadership style and how you motivate teams. Prepare examples of how you've handled challenges in previous roles and your approach to ensuring excellent customer journeys.
How to prepare for a job interview at Motorsport-Total.com GmbH
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Demonstrate Customer Focus
Halfords values high customer satisfaction. Be ready to discuss how you've previously enhanced customer experiences and handled difficult situations to ensure customer loyalty.
✨Highlight Your Technical Knowledge
Since this role requires technical ability, brush up on your automotive knowledge. Be prepared to discuss industry standards, compliance, and any relevant qualifications you hold.
✨Prepare for KPI Discussions
Understanding key performance indicators (KPIs) is essential. Come equipped with examples of how you've met or exceeded KPIs in previous roles, particularly in sales and service environments.
