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For Companies At a Glance
- Tasks: Create unforgettable experiences for partners and VIPs in the thrilling world of motorsport.
- Company: Join United Autosports, a leading name in dynamic motorsport experiences.
- Benefits: Competitive salary, travel opportunities, and a chance to work with elite partners.
- Why this job: Be the face of exceptional client experiences and build lasting relationships.
- Qualifications: Experience in client management or hospitality, with strong communication skills.
- Other info: Opportunity to travel globally and work in high-pressure, exciting environments.
The predicted salary is between 36000 - 60000 £ per year.
If you’re a natural relationship-builder — someone who is warm, calm, polished and exceptional at creating memorable experiences — this is your opportunity to play a pivotal role at one of the most dynamic motorsport organisations in the world.
As our Client Experience Manager, you’ll be the face of United Autosports for partners, sponsors, drivers and VIP guests across all programmes: Hypercar, LMP2, GT3, Historics and Commercial. Your mission is simple but critical: create such an exceptional experience that clients want to stay with us long-term. This role is all about retention — relationship depth, value delivery, trust, communication and consistent excellence.
What You’ll Be Doing
- Owning partner relationships day-to-day and event-to-event.
- Turning contractual agreements into seamless, premium experiences.
- Hosting partners trackside with confidence, warmth and professionalism.
- Ensuring every entitlement is delivered flawlessly and on time.
- Producing polished post-event reports that reinforce value and support renewal conversations.
- Working closely with Marketing & Brand, Garage, Hospitality and Commercial teams.
- Maintaining communication with partners between events — not just at races.
- Spotting renewal opportunities early and feeding strategic insight back to leadership.
What You’ll Bring
- Strong experience in client management, hospitality, partnerships, luxury service or brand environments.
- A natural ability to build rapport, read people and create a sense of trust.
- Organisational discipline — able to manage multiple partners across multiple programmes.
- A polished communication style with excellent written and verbal skills.
- The calmness to handle high-pressure live events with composure.
- Flexibility to travel globally and work weekends.
- A genuine passion for delivering exceptional experiences.
Why This Role Matters
- Every great partnership lives or dies by the experience the client receives.
- Strengthen long-term partner loyalty.
- Increase renewal and retention rates.
- Protect revenue and future investment.
- Enhance the team’s reputation and professionalism.
- Make United Autosports the team partners want to stay with.
If you’re thoughtful, intuitive and committed to delivering world-class experiences — we want to hear from you.
Client Experience Manager employer: Motorsport Network
Contact Detail:
Motorsport Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the motorsport industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Showcase your personality! When you get the chance to meet potential employers or partners, let your warm and polished self shine through. Be genuine, engage in conversations, and make sure they remember you for the right reasons. It’s all about creating memorable experiences!
✨Tip Number 3
Follow up after meetings or events. A simple thank-you email or a message expressing your enjoyment of the conversation can go a long way. It shows you’re thoughtful and committed to maintaining those connections, which is key in client management roles.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining United Autosports. Make sure to highlight your experience in client management and your passion for delivering exceptional experiences. Let’s make this happen together!
We think you need these skills to ace Client Experience Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for client experiences and motorsport. A warm and polished tone will resonate well with us.
Tailor Your Application: Make sure to tailor your application specifically for the Client Experience Manager role. Highlight your relevant experience in client management and hospitality, and how it aligns with our mission of creating exceptional experiences for our partners.
Be Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills that relate to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Motorsport Network
✨Know Your Audience
Before the interview, research United Autosports and their client experience philosophy. Understand their key partnerships and what makes their events special. This will help you tailor your responses and show that you're genuinely interested in creating exceptional experiences.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past roles where you've successfully built rapport with clients or partners. Highlight specific situations where your warm and calm approach made a difference. This will demonstrate your natural ability to foster trust and create memorable experiences.
✨Be Ready for Scenario Questions
Expect questions about handling high-pressure situations, especially during live events. Think of scenarios where you maintained composure and delivered excellence under pressure. Practising these responses will help you convey your organisational discipline and polished communication style.
✨Demonstrate Your Passion
Express your genuine enthusiasm for delivering exceptional client experiences. Share stories that reflect your commitment to going above and beyond for clients. This passion is crucial for a role focused on retention and long-term partnerships, and it will resonate well with the interviewers.
