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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive business success.
- Company: Join National Tyres, the UK's largest automotive service provider with exciting growth opportunities.
- Benefits: Enjoy 5.6 weeks annual leave, discounts, bonuses, and access to health services.
- Why this job: This role offers career progression, training, and a chance to make a real impact.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving licence required.
- Other info: Embrace diversity in an inclusive workplace and apply even if you don't meet all criteria!
The predicted salary is between 28000 - 40000 £ per year.
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Salary: £35-40,000 per annum
Bonus: Average uncapped bonus of £10,800 per year (with potential to earn more)
Working Hours: 5 days a week
Refer a Friend Scheme: Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and Experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written
- IT proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager employer: Motorsport Network
Contact Detail:
Motorsport Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarise yourself with the automotive industry, especially in service and repair. Understanding current trends and customer expectations will help you demonstrate your passion for customer experience during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved performance.
✨Tip Number 3
Research National Tyres and their recent developments, especially their focus on electric mobility. Showing that you are informed about the company’s direction can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with KPIs and compliance standards. Being able to articulate how you've met or exceeded these metrics in previous roles will demonstrate your capability to drive business performance.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, particularly in the automotive industry. Use specific examples of how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and your desire to drive business performance. Mention your relevant experience and how it aligns with the role of Centre Manager at National Tyres.
Highlight Relevant Skills: Emphasise your communication skills, time management abilities, and IT proficiency. These are crucial for the Centre Manager role, so provide examples of how you've successfully used these skills in previous positions.
Show Enthusiasm for the Company: Research National Tyres and Halfords to understand their values and mission. In your application, convey your excitement about joining their team and contributing to their success story in the automotive sector.
How to prepare for a job interview at Motorsport Network
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and motivational techniques.
✨Demonstrate Customer Focus
Highlight your experience in delivering high customer satisfaction. Be ready to discuss specific instances where you improved customer experiences or resolved issues effectively.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the automotive industry. Be prepared to discuss how you've met or exceeded these metrics in previous roles.
✨Prepare for Compliance Questions
Since compliance with health and safety standards is important, review relevant regulations and be ready to explain how you've ensured compliance in your past positions.
