Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support training delivery and enhance dealer performance across the UK.
- Company: Join Ford Credit UK, a leader in automotive finance.
- Benefits: Competitive salary, diverse workplace, and opportunities for growth.
- Why this job: Make a real impact by shaping training solutions and driving success.
- Qualifications: Sales experience, tech-savvy, and strong interpersonal skills required.
- Other info: Dynamic role with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ford Credit UK is looking for a proactive and engaging Training Specialist to support the delivery of our annual training strategy across the UK dealer network. In this role, you’ll help drive dealer performance and sales success by providing expert training on Ford Credit products, digital tools, and compliance essentials.
Working closely with our UK Training Manager and wider internal teams, you’ll play a key role in shaping innovative training solutions that enhance dealer capability, strengthen customer engagement, and align with evolving market and regulatory trends.
Responsibilities- Support the UK Training Manager in designing and implementing Ford Credit’s annual training strategy.
- Help deliver monthly and annual sales objectives, including volume, penetration, renewal and retention targets.
- Provide best‑in‑class training to Dealer Groups on Ford Credit and Ford Lease products, digital tools, and customer engagement platforms.
- Collaborate closely with FCB Sales teams to analyse dealer feedback and identify emerging training needs.
- Work with cross‑functional teams (Marketing, Insurance, Operations) to align training content with business priorities.
- Stay up to date with industry, regulatory and market developments to ensure training remains current and impactful.
- Build strong relationships across the dealer network to understand sales processes and best practices.
- Ensure technical compliance is embedded across training materials.
- Deliver induction training for new Ford Credit sales team members.
- Partner with Henry Ford Academy and external suppliers to manage and evolve the dealer training syllabus.
- Oversee annual completion of the Specialist Automotive Finance Expert qualification for FCE employees.
- Support Ford of Britain product launches with expert training input and coordination of field-based sessions.
- Monitor MS Teams channels to identify support needs and operational training priorities.
- Support marketing activities through competitor analysis and insight generation.
- Sales experience or strong operational expertise.
- Confidence using technology to build relationships and drive business performance.
- Experience with CRM platforms and digital tools.
- Strong interpersonal and relationship‑building skills.
- A customer‑centric approach with a passion for delivering exceptional service.
- Ability to analyse data to inform training needs and performance improvements.
- Creative and innovative mindset, with the ability to design modern training solutions.
- Evidence of improving efficiency through problem‑solving and waste reduction.
- Previous training or facilitation experience.
- Experience managing relationships across cross‑functional teams.
- Data analysis skills and the ability to extract insights.
- Familiarity with emerging technologies to enhance training delivery.
You’ll play a critical role in shaping the capability and performance of the UK dealer network, contributing directly to Ford Credit’s strategic success. If you’re passionate about training, performance improvement, and helping others succeed, we’d love to hear from you.
The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.
This position is based in Dunton, Essex, and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.
As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.
Training Support Specialist in Basildon employer: Motorsport Hackers
Contact Detail:
Motorsport Hackers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Support Specialist in Basildon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Ford Credit. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! When you get the chance for an interview or even an informal chat, be ready to demonstrate your training expertise. Bring examples of how you've improved performance or engaged learners in the past. We love seeing real-world impact!
✨Tip Number 3
Stay updated on industry trends! Make sure you’re clued up on the latest in training methods and digital tools. This shows you're proactive and passionate about your field, which is exactly what we’re looking for at Ford Credit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Training Support Specialist in Basildon
Some tips for your application 🫡
Show Your Passion for Training: When you're writing your application, let your enthusiasm for training shine through! We want to see how passionate you are about helping others succeed and improving performance. Share any relevant experiences that highlight your commitment to training and development.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your sales experience, operational expertise, and any specific skills that align with what we're looking for. This shows us that you've done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if necessary to make your key achievements stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Motorsport Hackers
✨Know Your Stuff
Make sure you’re well-versed in Ford Credit products and digital tools. Brush up on the latest industry trends and compliance essentials, as this will show your proactive approach and readiness to support the training strategy.
✨Showcase Your Training Skills
Prepare to discuss your previous training or facilitation experiences. Think of specific examples where you’ve successfully delivered training or improved performance, as this will highlight your capability to drive dealer success.
✨Build Relationships
Demonstrate your interpersonal skills by discussing how you’ve built strong relationships in past roles. Be ready to share how you’ve collaborated with cross-functional teams to align training content with business priorities.
✨Data is Key
Be prepared to talk about how you analyse data to identify training needs and inform improvements. Showing that you can extract insights from data will prove your analytical skills and customer-centric approach.
