At a Glance
- Tasks: Review player protests, issue decisions, and support our community-led stewarding network.
- Company: Join a leading racing game developer and esports ecosystem provider.
- Benefits: Flexible working hours, remote opportunities, and a chance to shape the esports landscape.
- Other info: Exciting role with potential for growth in a dynamic esports environment.
- Why this job: Be at the heart of fair competition in the thrilling world of motorsports.
- Qualifications: Active sim racing community member with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Motorsport Games is a racing game developer, publisher and esports ecosystem provider of official motorsport racing series, including the iconic 24 Hours of Le Mans endurance race and the associated FIA World Endurance Championship (the “WEC”) which we represent in our recent release Le Mans Ultimate on PC. Our portfolio also includes Studio 397’s previous title rFactor 2 – a realistic racing simulator technology and platform. rFactor 2 also powers F1® Arcade through a partnership with Kindred Concepts. Our purpose is to make the thrill of motorsports accessible to everyone by creating the highest quality, most sophisticated and innovative experiences for racers, gamers and fans of all ages. Our products and services target a large global motorsport and video games audience. We are also striving to become a leader in organising and facilitating esports tournaments, competitions, and events for our licensed racing games. We create and own the technology for RaceControl, a unique system that powers skill‑based matchmaking, statistics and server management (amongst other) behind our titles, whilst also offering an optional subscription.
As we expand our official competitions, fair and consistent stewarding is fundamental to player trust. The RaceControl Steward sits at the centre of that process, reviewing protests, issuing decisions, and acting as the day‑to‑day point of contact for our community‑led stewarding network. This role reports to the Head of Marketing Operations and Events. We welcome applications from anywhere, but candidates must hold the right to work in the UK, Netherlands or Germany, as we are unable to offer visa sponsorship for this role.
Responsibilities
- Review protests submitted by players and flagged by the LiveSteward software, and issue clear, unbiased and consistent decisions in line with the competition rules.
- Be responsible for the outcome of every steward decision.
- Provide structured feedback to the LiveSteward team to refine and improve the tool.
- Help refine the wider backend stewarding process and decision workflow.
- Recruit, onboard and train a roster of community stewards, and act as their day‑to‑day point of contact.
- Create, maintain and uphold the Competition Rules across all official competitions.
- Report stewarding metrics to studio leadership.
- Flexible working hours and days around the race calendar when live event coverage is needed.
Essential Skills & Experience
- Active member of the sim racing community or esports scene, with strong understanding of online racing culture and how protests are perceived by players.
- Demonstrated experience handling player disputes, customer escalations or community moderation.
- Excellent written communication, able to issue concise, defensible steward decisions that hold up under public scrutiny.
- Sound judgement under pressure with a calm, impartial approach when calls are contested.
- Highly organised, comfortable managing rule documents, version history and decision logs.
- Flexibility in working hours and days – including weekends and evenings around the race calendar.
- Comfortable as a point of contact for an external community team including recruitment, training and conflict resolution.
- Based within a UK or European time zone.
- Motorsport, racing games and/or racing esport enthusiast.
- Strong English Skills both written and spoken.
Desirable Skills & Experience
- Prior experience as a steward, marshal or rules official in real‑world or sim motorsport would be preferred but not essential.
- Familiarity with sporting regulations or equivalent competition rule frameworks.
- Basic data literacy, able to track and report on protest volume, turnaround and overturn rates.
Personal Qualities
- Impartial and consistent under pressure.
- Clear, confident communicator, written decisions must be defensible publicly.
- Collaborative team player able to work with both internal stakeholders and an external community.
- Proactive and self‑managed, particularly when working flexible/unsocial hours.
Qualifications Required
- No formal qualifications required; relevant experience will be considered.
RaceControl Steward in Silverstone employer: Motorsport Games Inc.
Motorsport Games is an exceptional employer that fosters a dynamic and inclusive work culture, where passion for motorsports and gaming drives innovation. With flexible working hours tailored around the racing calendar, employees enjoy a supportive environment that encourages personal growth and collaboration within a vibrant community of esports enthusiasts. Joining our team means being at the forefront of the racing game industry, contributing to thrilling experiences for players worldwide while developing your skills in a fast-paced, exciting field.
StudySmarter Expert Advice🤫
We think this is how you could land RaceControl Steward in Silverstone
✨Tip Number 1
Get involved in the sim racing community! Join forums, Discord servers, and social media groups where racers hang out. This way, you can network with like-minded folks and get insider info on opportunities.
✨Tip Number 2
Show off your knowledge of racing rules and community standards. When chatting with potential employers or during interviews, drop in examples of how you've handled disputes or moderated communities. It’ll show you’re the real deal!
✨Tip Number 3
Be ready to demonstrate your decision-making skills under pressure. Think of scenarios where you had to make tough calls quickly and explain your thought process. Employers love seeing how you handle the heat!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can contribute to our mission. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace RaceControl Steward in Silverstone
Some tips for your application 🫡
Show Your Passion for Motorsport:When writing your application, let your love for motorsport shine through! Share your experiences in the sim racing community and how they’ve shaped your understanding of online racing culture. We want to see that you’re not just applying for a job, but that you genuinely care about the sport.
Be Clear and Concise:Your written communication skills are key for this role, so make sure your application is clear and to the point. Avoid jargon and keep your sentences straightforward. We need to know you can issue decisions that are easy to understand and defend!
Highlight Relevant Experience:Whether it’s handling player disputes or moderating communities, make sure to showcase any relevant experience you have. We’re looking for examples that demonstrate your ability to manage conflicts and provide structured feedback, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the RaceControl Steward position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Motorsport Games Inc.
✨Know Your Motorsport Inside Out
Make sure you brush up on your knowledge of motorsport, especially the racing games and esports scene. Familiarise yourself with the rules and culture surrounding online racing, as this will help you demonstrate your passion and understanding during the interview.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like player disputes or protests. Think of examples from your past experiences where you've successfully resolved conflicts or made tough decisions, and be ready to explain your thought process.
✨Showcase Your Communication Skills
As a RaceControl Steward, clear communication is key. Practice articulating your thoughts concisely and confidently. You might even want to prepare a few written examples of decisions or feedback you've given in previous roles to showcase your writing skills.
✨Demonstrate Your Organisational Skills
Since you'll be managing rule documents and decision logs, it's important to show that you're highly organised. Bring examples of how you've kept track of important information in past roles, and be prepared to discuss your methods for staying organised under pressure.
