People Partner (FTC) in Richmond

Motors & Cazoo is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Motors & Cazoo, you will be part of a team that is revolutionising the way people buy and sell cars.

Reports To: Head of People
Contract Type: 12 month Fixed Term
Location: Richmond UK, Hybrid

About the role:
Motors is at a pivotal moment - evolving how we work, redefining our culture, and building the foundations that will power our next stage of growth. This is a high-impact, hands-on People Partner role focused primarily on partnering with Commercial and Sales teams, with real ownership and autonomy. You will report to the Head of People and work closely alongside an incoming Senior People Partner and a wider People team, focused on Ops, Experience & Talent. This role exists to raise the standard of leadership, performance and accountability across the business. You will play a critical role in strengthening manager capability, handling complex people matters with confidence, and translating People strategy into action that genuinely lands in the business.

What You’ll Do:

• Business Partnering: Partner with leaders and managers across multiple functions. Coach managers to lead high-performing, accountable teams - focusing on performance, behaviour, engagement and role clarity. Proactively identify people risks and opportunities and take early, decisive action. Build trusted, credible relationships while maintaining high standards and healthy challenge.
• Performance & Employee Relations: Lead performance and capability conversations across the business, including underperformance, restructures and exits. Manage employee relations cases independently, with empathy, fairness and strong judgement. Ensure performance expectations are clear, consistent and aligned to the company’s performance framework. Coach managers on handling underperformance early and constructively. Partner closely with the Head of People and People Ops Lead on pay, promotion and calibration decisions, providing evidence-based insight and recommendations.
• Manager Enablement: Translate People strategy into practical, manager-ready actions that land effectively. Deliver practical manager guidance and training sessions. Support rollout of leadership training, behaviours and performance standards. Contribute to manager onboarding improvements. Reinforce clarity around expectations, role scope and accountability.
• Change & Culture Support: Work closely with the rest of the People Team to embed our cultural transformation - ensuring People processes support a high-performance, high-engagement environment. Translate new frameworks into practical tools for managers. Act as a visible champion of ownership, pace and accountability.
• People visibility, credibility & insight: Raise the visibility and credibility of the People team through strong partnering and consistent delivery. Use people data and insight to inform decisions, challenge assumptions and prioritise action - not reporting for reporting’s sake. Act as a role model for the People Team’s values: dynamic, transparent, and people-first.

What You’ll Bring:

• Previous experience as a HR Business Partner / People Partner in a fast-paced, autonomous and transforming environment.
• Experience supporting Sales or Commercial teams preferred.
• Strong, practical knowledge of UK employment law and employee relations.
• Proven experience coaching and challenging managers at pace.
• Experience supporting change and growth, not just steady-state organisations.
• Commercial, pragmatic and action-oriented.
• Confident in making decisions and standing by them.
• Excellent communicator who understands the importance of clarity and follow-through; able to translate complexity into simplicity for managers and teams.
• Thrives in evolving, imperfect environments.
• Independent and proactive - you take ownership, spot what needs doing, and make it happen.
• Grounded and pragmatic - you balance pace and delivery with warmth and empathy.
• A great people person with strong HR judgement and high standards.

You will be joining at a point where People work genuinely matters, and you will have real scope and ownership across the business. A Head of People who expects independence and backs you. A People Ops and Experience setup that allows you to focus on partnering, performance and impact. The opportunity to materially impact how managers lead and how the business performs.

At MOTORS, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?

Perks & Benefits:

• Competitive Pay
• Discretionary Bonus
• Pension Scheme (up to 9% Employer Contribution)
• Employee recognition scheme with great financial prizes
• 25 days holiday per year growing with length of service
• Hybrid and UK Remote working depending on role
• Generous Family Friendly Leave
• Free counselling and support
• Private Healthcare Insurance
• Private Dental insurance cover & Cashback
• Online private GP service
• Generous sick pay support
• Life assurance policy (x4 Life Assurance)
• Social & Inclusion Calendar - packed with events
• Free food and beverage in our office locations

Diversity & Inclusion at Motors:
Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That’s why we’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!