Account Manager

Cazoo & MOTORS is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo & MOTORS, you'll be part of a team that's revolutionising the way people buy and sell cars.

We're now on the lookout for a consultative results-driven Account Manager to join the growing Cazoo & MOTORS team!

Reports To: Sales Manager

Contract Type: Permanent

Location: Richmond UK, Hybrid

What You’ll Do:

• Manage a high-volume account base, becoming the trusted go-to expert for our suite of advertising solutions.
• Use performance analytics to highlight value, proactively identifying trends that help dealerships stay ahead of the competition.
• Execute a structured call cycle to review campaign performance, identify upsell/cross-sell opportunities, and secure long-term retention.
• Work with autonomy to meet and exceed revenue targets and performance KPIs through smart negotiation and relationship management.

Who You Are:

• You have a track record in Account Management (ideally managing a high volume of SME accounts).
• You can talk shop with a dealership owner or dive into the weeds with a marketing manager, adapting your style to fit the room.
• You don't just see numbers; you see a narrative. You can explain the 'so what' behind the data to a non-technical audience.
• You are naturally organised, results-driven, and enjoy negotiating deals that benefit both the client and the business.

At MOTORS, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility.

Perks & Benefits

Financials:

• We offer an annual bonus scheme or commission plans for our Commercial team.
• We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary.
• Quarterly value-led awards with generous cash prizes.
• Referral Bonus: Recommend a colleague, get £2,000.

Work-Life:

• 25 days (plus bank holidays).
• Hybrid role, two days a week based in our Richmond office.
• Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay; Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.
• Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you.

Health & Peace of Mind:

• AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions.
• Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care.
• Private GP: 24/7 digital access via Help@Hand.
• Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life.
• Life Assurance: 4x basic salary covered by Unum.
• Specialist Support: Free counselling and menopause/fertility support via Peppy.

Your Growth:

• Learning budget and continuous development opportunities.
• Every manager has a dedicated budget for your specific role development.

The Extras:

• Your choice of a MacBook or Windows laptop.
• Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
• Annual conference with top tier industry guest speakers.
• Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.
• Free food & drinks in the office.
• We’re proud partners of Brentford FC, and we share the rewards with you.

Diversity & Inclusion at Cazoo & MOTORS: Here at Cazoo & MOTORS we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That’s why we’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!