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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage admin tasks with a CRM system.
- Company: Join Motorpoint, a leading name in the automotive industry.
- Benefits: Enjoy paid time off, holidays, and exclusive staff discounts.
- Other info: Permanent contract with opportunities for growth; apply before May 5, 2026.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Full UK driving licence and previous customer service experience required.
The predicted salary is between 20000 - 25000 £ per year.
Motorpoint is hiring a Sales Support in Glasgow. This role involves delivering excellent customer service over the phone and in person, managing administrative tasks, and using a CRM system effectively.
The ideal candidate will have a full UK driving licence and experience in customer service.
The position offers a permanent contract with various benefits, including paid time off, holidays, and staff discounts.
Apply before May 5, 2026, as recruitment may close early due to high interest.
Weekend Customer Experience & Sales Support Specialist employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Experience & Sales Support Specialist
✨Tip Number 1
Make sure you know the company inside out! Research Motorpoint, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat with them.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After your interview, drop them a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t miss out on that chance. Plus, it’s a great way to ensure your details are in the right hands!
We think you need these skills to ace Weekend Customer Experience & Sales Support Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the posting to show us you’re a perfect fit for the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to what makes you the best candidate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Motorpoint
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of delivering excellent service, which is key for a role at Motorpoint.
✨Familiarise Yourself with CRM Systems
Since the job involves using a CRM system, it’s a good idea to familiarise yourself with common CRM software. If you have experience with any specific systems, be prepared to discuss how you used them to improve customer interactions or streamline processes.
✨Prepare for Role-Playing Scenarios
Expect some role-playing scenarios during the interview where you might need to demonstrate your customer service skills. Practise responding to common customer queries or complaints so you can showcase your problem-solving abilities and communication skills effectively.
✨Highlight Your Driving Licence
Make sure to mention your full UK driving licence during the interview. This is a requirement for the role, and it shows your readiness to meet the job's demands. If you have experience driving for work purposes, share those stories to emphasise your reliability and commitment.