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- Tasks: Diagnose vehicle faults, perform repairs, and mentor junior technicians in a dynamic workshop.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy paid time off, 28 days holiday, staff discounts, and personal development opportunities.
- Why this job: Make a real impact in the automotive industry while working with a passionate team.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
- Other info: Be part of a vibrant team with excellent career growth and exciting social events.
The predicted salary is between 30000 - 42000 £ per year.
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. We aim to be the Car Buyer’s Champion, trusted to deliver unrivalled Choice, Value and Quality. We strive to create a fantastic place to work so we can deliver the best possible experience for our customers. If you want to work with a group that is fun, friendly and gets things done while living our values – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, Motorpoint is the place to be.
The Role: Warranty Technician
Location: Stockton-on-Tees
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we’re looking for
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What’s in it for you
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through the “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. We share the same vision: To be the Car Buyer’s Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe in creating a fantastic place to work for our colleagues to deliver the best possible experience for our customers.
Closing Date: 22 February 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so we recommend applying early.
EEO statement: We welcome applications from people of all backgrounds. If you have concerns about barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Stockton-on-Tees employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Stockton-on-Tees
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values like PROUD, HAPPY, and SUPPORTIVE. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your technical skills! Brush up on your diagnostic tools and mechanical repairs. Being able to talk confidently about your experience with OEM platforms will impress the hiring team.
✨Tip Number 3
Show off your communication skills! When discussing your past experiences, highlight how you've built trust with customers. This is key for a Warranty Technician role at Motorpoint.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Motorpoint family.
We think you need these skills to ace Warranty Technician - Stockton-on-Tees
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Warranty Technician and how you can contribute to our team at Motorpoint.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in advanced vehicle repairs and diagnostics, and don’t forget to mention any qualifications like your IMI Level 3. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised information that showcases your skills and experience without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Motorpoint!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
✨Show Off Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you can build trust and rapport with customers during the interview, as strong communication is key to this role.
✨Demonstrate Team Spirit
Motorpoint values teamwork, so be ready to share examples of how you've worked collaboratively in the past. Highlight any mentoring experiences you've had with junior technicians, as this shows you're supportive and willing to help others grow.
✨Be Prepared for Practical Questions
Expect to face scenario-based questions that test your problem-solving skills. Prepare to discuss how you would conduct root cause analysis or handle a major mechanical repair, ensuring you can articulate your thought process clearly.
