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- Tasks: Diagnose and resolve vehicle faults, perform major repairs, and mentor junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days' holiday, paid time off for happiness, and discounts at retailers.
- Why this job: Make a real difference in customer satisfaction while working with advanced technology.
- Qualifications: IMI Level 3 qualified with experience in vehicle repairs and strong communication skills.
- Other info: Dynamic team environment with opportunities for personal and vocational development.
The predicted salary is between 40000 - 45000 £ per year.
Who are we? We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision. To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Chingford
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re‑calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre‑Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What’s in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our My M.O.T platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 6th April 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Chingford employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Chingford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Motorpoint. A personal recommendation can really give you the edge over other candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for Warranty Technicians. Think about your past experiences and how they relate to the role. We want to hear about your problem-solving skills and how you handle complex repairs!
✨Tip Number 3
Show off your passion for cars and customer satisfaction during the interview. Share stories that highlight your attention to detail and how you've made a difference in previous roles. It’s all about demonstrating that you’re the right fit for our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Motorpoint family!
We think you need these skills to ace Warranty Technician - Chingford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for precision and problem-solving shine through. We want to see that you’re not just a technician, but someone who genuinely loves what they do and is excited about making a difference.
Be Detailed and Accurate: Since accuracy in documentation is key for this role, make sure your application reflects that. Use clear examples of your past work, especially when it comes to complex repairs and diagnostics, to show us you’ve got the skills we need.
Communicate Clearly: Strong communication skills are essential, so ensure your application is well-structured and easy to read. We appreciate clarity, especially when it comes to explaining your experience and how you can build trust with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description. This will show that you're not just a technician, but a passionate problem solver.
✨Showcase Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you can build trust and rapport with customers during the interview. Maybe even prepare a couple of examples where you've successfully communicated with clients in the past.
✨Demonstrate Team Spirit
Motorpoint values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share examples of mentoring junior technicians or working together to solve problems. Highlighting your supportive nature will resonate well with their company culture.
✨Attention to Detail is Key
Given the emphasis on accuracy in documentation and repairs, be prepared to discuss how you ensure precision in your work. You might want to share specific instances where your attention to detail made a significant difference in a project or repair. This will align perfectly with what they're looking for in a Warranty Technician.