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For Companies At a Glance
- Tasks: Welcome customers, support vehicle collection, and resolve issues for a smooth experience.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy competitive pay, paid time off, discounts, and personal development opportunities.
- Why this job: Kickstart your career in sales while working with an amazing team and making customers happy.
- Qualifications: Full UK driving licence and customer service experience preferred.
- Other info: Flexible training programme and excellent career progression opportunities await you.
Overview
We Are Motorpoint, The UK\’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer\’s Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role
Trainee Sales Executive
Details
Salary: £12.25 per hour Basic + Bonus
Location: Stockton-on-Tees
Contract Type: Permanent
Hours: 40 hours, 5 days out of 7 on a rota – weekend working will be required
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience.
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving licence (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days\’ holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date
Monday 6th October 2025
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed
About Motorpoint
Car buying made easy. At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise. We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget. Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy. So, what are you waiting for? Take a look at our cars or find out more about us below.
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Trainee Sales Executive - Stockton-on-Tees employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive - Stockton-on-Tees
✨Tip Number 1
Get to know Motorpoint inside out! Familiarise yourself with our values – Proud, Honest, Supportive, Happy, and Together. When you understand what we stand for, you can show us how you fit right in during your interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Motorpoint might be present. Building relationships can give you insider tips and make your application stand out.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer queries or upselling opportunities. We love candidates who can demonstrate their problem-solving skills and customer focus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Motorpoint family!
We think you need these skills to ace Trainee Sales Executive - Stockton-on-Tees
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about being fun and supportive here at Motorpoint.
Tailor Your Application: Make sure to tailor your application to the Trainee Sales Executive role. Highlight any customer service experience you have and how it aligns with our values of being Proud, Honest, Supportive, Happy, and Together. This will show us that you’re a great fit for our team!
Be Detail-Oriented: Pay close attention to detail in your application. Double-check for any typos or errors, as this reflects your organisational skills. We love candidates who can spot the little things, just like we do when it comes to our cars!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our amazing team at Motorpoint. We can’t wait to hear from you!
How to prepare for a job interview at Motorpoint
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Motorpoint's values: Proud, Honest, Supportive, Happy, and Together. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for fitting into the team.
✨Showcase Your Customer Service Skills
Since experience in customer service is beneficial for this role, prepare to discuss specific situations where you've gone the extra mile for a customer. Highlight your problem-solving skills and how you ensure a smooth experience for clients, as this aligns perfectly with what Motorpoint is looking for.
✨Be Ready to Discuss Sales Techniques
Even though you're applying for a trainee position, it’s good to show your enthusiasm for learning sales techniques. Brush up on basic sales concepts and be prepared to discuss how you would approach upselling products and services, as this will demonstrate your proactive attitude.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the training programme or team dynamics at Motorpoint. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
