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- Tasks: Welcome customers, support vehicle collection, and resolve issues for a smooth experience.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and friendly culture.
- Benefits: Earn £12.25/hour, enjoy bonuses, paid time off, and discounts at retailers.
- Other info: Enjoy team socials, personal development courses, and a supportive work environment.
- Why this job: Kickstart your career in car retail with training and growth opportunities.
- Qualifications: Full UK driving licence and customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Who are we? We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Trainee Sales Executive
Salary: £12.25 per hour + monthly bonuses
Location: Birtley
Contract Type: Permanent
Hours: 40 hours, 5 days out of 7 on a rota - weekend working will be required
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience.
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving licence (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days' holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 2nd March 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Trainee Sales Executive - Fast-Track Car Retail Career employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive - Fast-Track Car Retail Career
✨Tip Number 1
Get to know Motorpoint! Research our values and culture so you can show us how you align with being Proud, Honest, Supportive, Happy, and Together. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing the Trainee Sales Executive role.
✨Tip Number 3
Practice your sales pitch! Since this role is all about customer interaction, rehearse how you'd approach customers and upsell products. Show us your enthusiasm and confidence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Motorpoint family!
We think you need these skills to ace Trainee Sales Executive - Fast-Track Car Retail Career
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about being happy and supportive here at Motorpoint!
Tailor Your Application: Make sure to tailor your application to the Trainee Sales Executive role. Highlight any customer service experience you have and how it aligns with our values of being Proud, Honest, Supportive, and Happy. This will show us you’re a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors in your application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our car buying process!
How to prepare for a job interview at Motorpoint
✨Know the Company Inside Out
Before your interview, take some time to research Motorpoint. Understand their values like being Proud, Honest, Supportive, Happy, and Together. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since experience in customer service is beneficial for this role, prepare examples from your past where you've gone the extra mile for customers. Think about specific situations where you resolved issues or provided exceptional service, as this aligns perfectly with what Motorpoint values.
✨Demonstrate Your Team Spirit
Motorpoint is all about teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, as this will resonate with their mission of working together to create a fantastic workplace.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your enthusiasm for the role and the company. For example, you could ask about the training programme or how success is measured in the Trainee Sales Executive position.