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- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days holiday, paid time off for happiness, and discounts at top retailers.
- Why this job: Make a real impact in a dynamic team and develop your skills in a thriving environment.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
- Other info: Opportunities for personal development and team socials await you!
The predicted salary is between 34000 - 45000 £ per year.
Who are we? We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision. To be the Car Buyer's Champion, trusted to deliver unrivaled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Oldbury
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What We're Looking For
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What’s in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days’ holiday plus off for your birthday, getting married or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 13th February 2026
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Oldbury employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Oldbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your problem-solving skills! As a Warranty Technician, you'll need to diagnose complex issues. Brush up on your technical knowledge and be ready to discuss how you've tackled similar challenges in the past.
✨Tip Number 3
Show off your communication skills! When you meet with the team, make sure to explain your thought process clearly. Being able to build trust with customers is key, so demonstrate how you can break down complex repairs into easy-to-understand terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Motorpoint family!
We think you need these skills to ace Warranty Technician - Oldbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just a skilled technician, but someone who genuinely loves what they do and is excited about joining our team.
Be Specific: Use specific examples from your past experience to highlight your skills. If you've tackled complex repairs or excelled in customer communication, share those stories! This helps us see how you can make a real difference at Motorpoint.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you take pride in your work, just like we do!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description, like oscilloscopes and multi-meters.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex faults. Think about how you approached these challenges and what the outcomes were. This will demonstrate your ability to thrive in a fast-paced environment and your passion for precision.
✨Communicate Effectively
Since strong communication skills are key, practice explaining technical concepts in simple terms. You might be asked how you would explain diagnostics to a customer, so think about how to build trust and ensure they feel informed and valued.
✨Emphasise Teamwork and Mentorship
Motorpoint values collaboration, so be ready to talk about your experience working in teams and mentoring junior technicians. Share examples of how you've supported colleagues and contributed to a positive work environment, aligning with their values of being PROUD, HAPPY, HONEST, and SUPPORTIVE.
