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- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy paid time off, 28 days holiday, staff discounts, and personal development opportunities.
- Why this job: Make a real difference in customer satisfaction while working with a passionate team.
- Qualifications: IMI Level 3 qualified technician with experience in advanced vehicle repairs.
- Other info: Dynamic environment with opportunities for career growth and team socials.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Warranty Technician role at Motorpoint. We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role:
- Location: Edinburgh
- Contract Type: Permanent
- Hours: 45 hours, 5 days out of 7 on a rota - weekend working will be required.
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we’re looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What is in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Plus much more!
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Edinburgh employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Motorpoint. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about warranty processes. We want you to show off your expertise, so practice explaining complex repairs in simple terms – it’ll impress the hiring team!
✨Tip Number 3
Don’t forget to showcase your personality! Motorpoint values a fun and friendly atmosphere, so let your enthusiasm shine through during interviews. Share stories that highlight your teamwork and problem-solving skills.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates from us at Motorpoint.
We think you need these skills to ace Warranty Technician - Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just a skilled technician, but someone who genuinely cares about delivering top-notch service and making a difference.
Be Precise and Accurate: Just like in your work as a technician, accuracy is key in your application. Make sure to double-check your documentation and highlight your attention to detail. This will show us that you value precision, which is crucial for the Warranty Technician role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for, like your experience with diagnostics or customer communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and ready to join our amazing team at Motorpoint!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific types of repairs mentioned in the job description. This will show that you're not just a technician, but a passionate problem solver.
✨Showcase Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you can build trust and rapport with customers during the interview. Maybe even prepare a couple of examples where you've successfully communicated with clients in the past.
✨Demonstrate Attention to Detail
Accuracy in documentation is key for this role. Bring examples of how you've maintained high standards in your previous work, whether it's through meticulous record-keeping or ensuring compliance with health and safety regulations. This will highlight your reliability and commitment to quality.
✨Be a Team Player
Motorpoint values teamwork, so be ready to discuss how you've collaborated with others in the past. Share experiences where you've mentored junior technicians or contributed to a positive team environment. This will show that you align with their values of being supportive and working together.
