At a Glance
- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy competitive salary, paid time off, discounts, and personal development opportunities.
- Why this job: Make a real impact in a dynamic environment while working with skilled technicians.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
- Other info: Be part of a team that values collaboration and celebrates achievements together.
The predicted salary is between 40000 - 45000 Β£ per year.
We Are Motorpoint, The UK's Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.
If you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life β PROUD, HAPPY, HONEST, SUPPORTIVE β by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role
Salary: Β£40,000 - Β£45,000 per annum
Location: Coventry
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? Weβre looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What you'll be getting up to
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What We're Looking For
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our βMy M.O.Tβ platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 13th February 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Coventry employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warranty Technician - Coventry
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
β¨Tip Number 2
Practice your technical skills! As a Warranty Technician, you'll need to demonstrate your expertise in diagnostics and repairs. Brush up on your knowledge of OEM tools and be ready to discuss your past experiences with complex repairs during the interview.
β¨Tip Number 3
Show off your communication skills! Since you'll be liaising with customers, it's crucial to explain technical issues clearly. Prepare examples of how you've built trust with customers in the past, and be ready to share those stories.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Motorpoint team. Donβt wait too long, as roles can close early if we get a lot of great applications!
We think you need these skills to ace Warranty Technician - Coventry
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love being a technician and solving problems. Share specific examples of your experience that highlight your skills and passion.
Be Precise with Details: Accuracy is key in our line of work, so make sure your application reflects that! Double-check your documentation and ensure all your qualifications and experiences are clearly outlined. This will show us that you value precision just as much as we do.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to the Warranty Technician role. Highlight relevant experiences and skills that match what we're looking for, like your diagnostic abilities and customer communication skills.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed! Itβs super easy and ensures your application goes straight to us. Plus, youβll get to see more about our amazing team and culture while youβre at it!
How to prepare for a job interview at Motorpoint
β¨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific types of repairs you'll be handling. This will not only boost your confidence but also show the interviewers that you're serious about the role.
β¨Showcase Your Communication Skills
Since you'll be liaising with customers, it's crucial to demonstrate strong communication skills during the interview. Practice explaining complex technical concepts in simple terms. This will help you build trust with customers and show that you can effectively convey information, which is key for a Warranty Technician.
β¨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle complex repairs. Prepare examples from your past experience where you've successfully diagnosed and resolved faults. Highlight your attention to detail and accuracy in documentation, as these are vital for warranty submissions.
β¨Emphasise Teamwork and Mentoring
Motorpoint values a supportive team environment, so be ready to discuss your experiences working collaboratively with others. Share instances where you've mentored junior technicians or contributed to maintaining workshop standards. This will show that you align with their values of being PROUD, HAPPY, HONEST, and SUPPORTIVE.