Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose faults, perform repairs, and mentor junior technicians in a dynamic workshop.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy paid time off, 28 days holiday, staff discounts, and personal development opportunities.
- Why this job: Make a real impact in the automotive industry while working with cutting-edge technology.
- Qualifications: IMI Level 3 qualified with experience in vehicle repairs and strong communication skills.
- Other info: Be part of a team that values happiness, honesty, and collaboration.
The predicted salary is between 40000 - 45000 £ per year.
Motorpoint is the UK’s leading omnichannel car retailer of nearly new cars. We aim to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We strive to create a fantastic place to work for our colleagues to deliver the best possible experience for customers. We operate with values that are PROUD, HAPPY, HONEST, SUPPORTIVE and believe in working TOGETHER.
The Role
Location: Birtley
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
What you’ll be getting up to
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we’re looking for
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What’s in it for you
- Paid time off every month to do something that makes you happy.
- 28 days’ holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
About us
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. We strive to create the best possible experience for our customers and work with a team that is fun, friendly and gets things done. We live by our values and aim to be a great place to work.
Salary: £40,000 - £45,000 per annum
Closing Date: 22 February 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
EEO statement: We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Birtley in Chester-le-Street employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Birtley in Chester-le-Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values like being PROUD and SUPPORTIVE. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Warranty Technician, you'll need to explain diagnostics to customers. Role-play with a friend or family member to get comfortable talking about technical stuff in simple terms.
✨Tip Number 3
Show off your hands-on experience! Be ready to discuss specific repairs you've done, especially using OEM diagnostic tools. Bring examples of how you’ve solved complex issues to the table during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Motorpoint family right from the start!
We think you need these skills to ace Warranty Technician - Birtley in Chester-le-Street
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IMI Level 3 qualification and any relevant experience in advanced vehicle repairs. We want to see how your skills match up with what we’re looking for!
Be Clear and Concise: When documenting your experience, keep it straightforward. Use bullet points if you can! This helps us quickly see how you fit into the role of Warranty Technician.
Tailor Your Application: Don’t just send a generic application. Make it personal! Mention why you’re excited about working with us at Motorpoint and how you align with our values like being PROUD and SUPPORTIVE.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical issues in simple terms. Think about how you would explain a diagnosis to a customer who might not have a technical background. This will show that you can build trust and rapport.
✨Be Ready to Share Your Experience
Prepare examples from your past work where you've successfully diagnosed and resolved faults or mentored junior technicians. Highlight your attention to detail in documentation and how you ensure compliance with standards, as these are crucial for the role.
✨Embrace the Team Spirit
Motorpoint values teamwork, so be ready to discuss how you work collaboratively with others. Think of instances where you've supported colleagues or contributed to a positive team environment, as this will resonate well with their company culture.
