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- Tasks: Welcome customers, support vehicle collection, and resolve issues for a smooth experience.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Earn ÂŁ12.25/hour plus bonuses, enjoy paid time off, discounts, and career development.
- Why this job: Kickstart your fast-track car retail career in a vibrant team that values happiness and support.
- Qualifications: Full UK driving licence and customer service experience preferred; positive attitude is a must.
- Other info: Flexible training programme with excellent growth opportunities and team socials.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Who are we? We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Trainee Sales Executive
- Salary: ÂŁ12.25 per hour + monthly bonuses
- Location: Birtley
- Contract Type: Permanent
- Hours: 40 hours, 5 days out of 7 on a rota - weekend working will be required
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience.
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving licence (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days' holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 2nd March 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Trainee Sales Executive - Fast-Track Car Retail Career in Chester-le-Street employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive - Fast-Track Car Retail Career in Chester-le-Street
✨Tip Number 1
Get to know Motorpoint! Research the company culture and values. When you understand what makes us tick, you can tailor your approach in interviews and show how you fit right in with our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re serious about joining the Motorpoint family. Don’t wait too long; we’re excited to meet you!
We think you need these skills to ace Trainee Sales Executive - Fast-Track Car Retail Career in Chester-le-Street
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about being fun and supportive here at Motorpoint!
Tailor Your Application: Make sure to tailor your application to the role of Trainee Sales Executive. Highlight any customer service experience you have and how it aligns with our values: Proud, Honest, Supportive, Happy, and Together. This will show us that you’re a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. We want to see what makes you the perfect candidate!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our amazing team at Motorpoint. We can’t wait to hear from you!
How to prepare for a job interview at Motorpoint
✨Know the Company Inside Out
Before your interview, take some time to research Motorpoint. Understand their values like being Proud, Honest, Supportive, Happy, and Together. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since experience in customer service is beneficial for this role, prepare examples from your past where you've gone the extra mile for customers. Highlight how you resolved issues or created a positive experience, as this will resonate well with their mission to be the Car Buyer’s Champion.
✨Demonstrate Your Team Spirit
Motorpoint values teamwork, so be ready to discuss times when you've worked collaboratively with others. Share specific instances where you supported your colleagues or contributed to a team goal, showing that you embody their value of working Together.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the training programme or career progression within Motorpoint. This shows your enthusiasm for the role and your desire to grow with the company.