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For Companies At a Glance
- Tasks: Diagnose vehicle faults, perform repairs, and mentor junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer.
- Benefits: Enjoy paid time off, discounts, and a supportive work environment.
- Why this job: Make a real impact in a fun, friendly team while developing your skills.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs.
- Other info: Opportunities for personal development and career growth.
The predicted salary is between 34000 - 45000 £ per year.
We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role
- Salary: £40,000 - £45,000 per annum
- Location: Birtley
- Contract Type: Permanent
- Hours: 42.5 hours across 5 days (Monday to Friday)
Responsibilities
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
Qualifications
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What’s in it for you?
- Paid time off every month to do something that makes you happy
- 28 days' holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 22 February 2026. Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Birtley employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Birtley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and think about how you can demonstrate being PROUD, HAPPY, HONEST, and SUPPORTIVE. This will show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills related to diagnostics and repairs. You might even want to run through some common scenarios you could face as a Warranty Technician. Being prepared will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or what a typical day looks like. This shows your interest in the role and helps you figure out if it’s the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining an amazing team at Motorpoint. So, what are you waiting for? Get that application in!
We think you need these skills to ace Warranty Technician - Birtley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Warranty Technician at Motorpoint and how you can contribute to our fun and friendly team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience with advanced vehicle repairs and diagnostics, and don’t forget to mention any relevant qualifications like your IMI Level 3. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised information that showcases your abilities without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Motorpoint!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
✨Show Off Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you can build trust and rapport with customers during the interview, as strong communication is key to this role.
✨Demonstrate Team Spirit
Motorpoint values teamwork, so be ready to share examples of how you've worked collaboratively in the past. Highlight any mentoring experiences you've had with junior technicians, as this shows you're supportive and willing to help others grow.
✨Be Proactive and Reliable
Prepare to discuss how you take pride in your work and ensure high standards in your repairs. Share specific instances where you've gone above and beyond to maintain workshop standards or comply with health and safety regulations.
