At a Glance
- Tasks: Diagnose and repair advanced vehicle faults while mentoring junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy competitive salary, paid time off, discounts, and personal development opportunities.
- Other info: Dynamic team environment with excellent career growth and quarterly socials.
- Why this job: Make a real impact on customer satisfaction while working with cutting-edge technology.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
The predicted salary is between 34000 - 51000 £ per year.
Who are we? We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission.
The Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Birtley
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We're looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more.
Closing Date: 5th March 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Vehicle Technician - Birtley (£40-45k) employer: Motorpoint
At Motorpoint, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and support are at the forefront. Our Birtley location provides a fantastic opportunity for growth, with comprehensive training and development programmes, alongside generous benefits such as paid time off for personal happiness, additional holidays for special occasions, and a strong emphasis on employee well-being. Join us to be part of a fun, friendly team dedicated to delivering outstanding service while enjoying a rewarding career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Technician - Birtley (£40-45k)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Motorpoint. Understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to discuss your past experiences. Think about specific examples where you've solved complex problems or improved processes. This will help you stand out as a proactive team player.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or what a typical day looks like for a Warranty Technician at Motorpoint. This shows you're engaged and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Motorpoint family. So, don’t wait too long – get your application in before the closing date!
We think you need these skills to ace Vehicle Technician - Birtley (£40-45k)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for vehicle technology shine through! We want to see that you’re not just skilled, but also genuinely excited about the work you do. Share a bit about what drives you in this field.
Be Specific About Your Skills:Make sure to highlight your IMI Level 3 qualification and any specific experiences you've had with advanced repairs and diagnostics. We love details, so don’t hold back on showcasing your expertise and how it aligns with what we’re looking for!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon that might confuse us. We’re all about being friendly, so let your personality come through while still being respectful.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle diagnostics and repairs. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific types of repairs mentioned in the job description. This will show that you're not just a technician, but a knowledgeable one who can handle complex issues.
✨Showcase Your Communication Skills
Since you'll be liaising with customers, practice explaining technical concepts in simple terms. Think about how you would describe a complex repair or diagnostic process to someone without a technical background. This will demonstrate your ability to build trust and rapport with customers, which is key for the role.
✨Prepare for Scenario Questions
Expect questions that ask you to describe past experiences, especially those involving problem-solving and teamwork. Prepare examples where you've successfully diagnosed a fault or mentored a junior technician. This will help you illustrate your skills and align with Motorpoint's values of being supportive and working together.
✨Be Ready to Discuss Documentation
Accuracy in documentation is crucial for this role. Be prepared to talk about your experience with administrative tasks, such as warranty submissions and compliance with standards. Highlight any systems or processes you've used to ensure accuracy, as this will show your attention to detail and reliability.
