At a Glance
- Tasks: Diagnose and repair advanced vehicle faults, ensuring top-notch customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy competitive salary, paid time off, discounts, and personal development opportunities.
- Other info: Be part of a team that values collaboration and celebrates achievements together.
- Why this job: Make a real impact in a dynamic environment while working with cutting-edge technology.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
Who are we? We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Birmingham
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What We're Looking For
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 2nd June 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Senior Vehicle Technician: Advanced Diagnostics & Repairs in Birmingham employer: Motorpoint
At Motorpoint, we pride ourselves on being the UK's leading omnichannel car retailer, fostering a vibrant work culture that values teamwork, integrity, and personal growth. Our Birmingham location offers competitive salaries, generous benefits including paid time off for personal happiness, and opportunities for vocational training, ensuring our employees thrive both professionally and personally. Join us to be part of a supportive team that is dedicated to delivering exceptional customer experiences while enjoying unique perks like staff discounts and quarterly socials.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vehicle Technician: Advanced Diagnostics & Repairs in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your technical skills! Brush up on advanced diagnostics and repairs, as well as the specific tools mentioned in the job description. Being able to discuss your hands-on experience confidently will set you apart from other candidates.
✨Tip Number 3
Prepare for customer interactions! Since strong communication is key, think about how you would explain complex repairs to customers. Show that you can build trust and make them feel comfortable with your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to join the Motorpoint mission. Don’t wait too long, as roles can close early!
We think you need these skills to ace Senior Vehicle Technician: Advanced Diagnostics & Repairs in Birmingham
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your experience with advanced diagnostics and repairs. We want to see how your skills align with what we do at Motorpoint, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, especially those that relate to vehicle repairs and customer interactions. We appreciate a well-organised application!
Tailor Your Application:Make sure to tailor your application to fit the role of Warranty Technician. Mention specific tools and techniques you’ve used in the past, as well as any relevant qualifications. This shows us you’re serious about joining our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your advanced diagnostics and repair techniques. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific types of repairs you'll be handling. Being able to discuss your experience with engine and gearbox replacements will show you're the right fit for the role.
✨Show Off Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about examples where you've built trust with customers through clear communication. This will demonstrate that you can not only fix cars but also connect with people.
✨Be Detail-Oriented
Accuracy in documentation is key for this role. Prepare to discuss how you ensure all findings and repairs are meticulously recorded. Bring examples of how your attention to detail has positively impacted your previous work, especially in warranty submissions.
✨Team Player Vibes
Motorpoint values teamwork, so be ready to share experiences where you've mentored others or contributed to a positive team environment. Highlight your proactive approach and how you take pride in supporting your colleagues, as this aligns with their supportive culture.
