At a Glance
- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy competitive pay, generous holidays, staff discounts, and personal development opportunities.
- Other info: Opportunities for career growth and a vibrant team atmosphere await you!
- Why this job: Make a real impact in a dynamic environment while working with a passionate team.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
Who are we? We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Birmingham
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What We're Looking For
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 2nd June 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Level 3 Vehicle Technician- Birmingham 40-45k OTE employer: Motorpoint
At Motorpoint, we pride ourselves on being an exceptional employer, fostering a vibrant work culture where teamwork and support are at the forefront. Our Birmingham location offers competitive salaries, generous benefits including paid time off for personal happiness, and numerous opportunities for professional growth through vocational training and mentorship. Join us to be part of a fun, friendly team dedicated to delivering outstanding customer experiences while enjoying unique perks like staff discounts and quarterly socials.
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Vehicle Technician- Birmingham 40-45k OTE
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your technical skills! Brush up on your diagnostic techniques and be ready to discuss your past experiences with complex repairs. We want to see how you tackle challenges and ensure customer satisfaction.
✨Tip Number 3
Prepare questions for your interview! Show us that you're engaged by asking about the team dynamics or opportunities for professional development. It’s a great way to demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re proactive and keen to join the Motorpoint family. Don’t wait too long; we might close applications early if we find the right fit!
We think you need these skills to ace Level 3 Vehicle Technician- Birmingham 40-45k OTE
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for vehicle technology shine through! We want to see that you’re not just skilled, but also genuinely excited about the work you do.
Be Precise and Accurate:Just like in your role as a technician, accuracy is key in your application. Make sure to double-check your documentation and highlight your attention to detail – it’s something we value highly at Motorpoint!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your skills and experiences align with what we’re looking for. It shows us you care and are serious about joining our team.
Apply Early!:We might close the application process early if we get a lot of great candidates, so don’t wait around! Head over to our website and get your application in as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Motorpoint
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific types of repairs mentioned in the job description.
✨Show Off Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you can build trust and rapport with customers during the interview, as strong communication is key to success in this role.
✨Be Ready for Practical Questions
Expect to face scenario-based questions that test your problem-solving skills. Prepare examples from your past experience where you've diagnosed faults or performed major repairs, and be ready to discuss the outcomes.
✨Demonstrate Team Spirit
Motorpoint values teamwork, so be prepared to talk about how you've collaborated with others in previous roles. Share examples of mentoring junior technicians or working together to meet workshop standards, highlighting your supportive nature.
