Warranty Technician - Stockton-on-Tees in Billingham
Warranty Technician - Stockton-on-Tees

Warranty Technician - Stockton-on-Tees in Billingham

Billingham Full-Time 34000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose vehicle faults, perform repairs, and mentor junior technicians.
  • Company: Join Motorpoint, the UK's leading omnichannel car retailer.
  • Benefits: Enjoy paid time off, discounts, and a supportive work environment.
  • Why this job: Make a real impact in a fun, friendly team while developing your skills.
  • Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs.
  • Other info: Opportunities for personal development and career growth.

The predicted salary is between 34000 - 38000 £ per year.

We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision. To be the Car Buyer’s Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.

The Role: Warranty Technician

Salary: £40,000 - £45,000 per annum

Location: Stockton-on-Tees

Contract Type: Permanent

Hours: 42.5 hours across 5 days (Monday to Friday)

What will you be getting up to?

  • Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
  • Perform major mechanical repairs including engine and gearbox replacements.
  • Conduct root cause analysis and ensure repairs meet manufacturer standards.
  • Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
  • Complete final road tests, re-calibrations, and system resets.
  • Accurately document all findings and repairs for warranty submissions.
  • Liaise with customers to explain diagnostics and build trust.
  • Support MOT testing and Pre-Delivery Inspections when needed.
  • Mentor junior technicians and share best practices.
  • Maintain workshop standards and compliance with DVSA and Health & Safety.

What We’re Looking For

  • IMI Level 3 (or equivalent) qualified technician.
  • Proven experience in advanced vehicle repairs and diagnostics.
  • Strong communication skills, especially when dealing with customers.
  • High level of accuracy in administration and documentation.
  • MOT testing qualification (or willingness to support in this area).
  • A proactive, reliable team player who takes pride in their work.

What’s in it for you?

  • Paid time off every month to do something that makes you happy.
  • 28 days' holiday plus days off for your birthday, getting married, or moving house.
  • Additional holidays for length of service.
  • Long service awards.
  • Staff discount on cars and finance options.
  • Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
  • Smart Tech in partnership with Currys.
  • Cycle to work.
  • Pension.
  • Healthcare.
  • Enhanced Parental Leave.
  • Employee Assistance Programme (EAP).
  • Vocational and personal development training courses.
  • Quarterly team socials.
  • Team feasts.
  • Scratch card rewards.
  • Sharesave scheme (SAYE).
  • Plus much more!

Closing Date: 22nd February 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

Warranty Technician - Stockton-on-Tees in Billingham employer: Motorpoint

Motorpoint is an exceptional employer that prioritises creating a vibrant and supportive work environment for its colleagues in Stockton-on-Tees. With a strong focus on employee well-being, the company offers generous benefits such as paid time off for personal happiness, extensive holiday allowances, and opportunities for vocational development. Join a fun and friendly team where your contributions are valued, and enjoy unique perks like staff discounts and quarterly socials, all while being part of the UK's leading omnichannel car retailer.
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Contact Detail:

Motorpoint Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warranty Technician - Stockton-on-Tees in Billingham

Tip Number 1

Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.

Tip Number 2

Practice your communication skills! As a Warranty Technician, you'll need to explain complex diagnostics to customers. Role-play with a friend or family member to get comfortable discussing technical issues in a way that's easy to understand.

Tip Number 3

Show off your problem-solving skills! Be ready to share examples of how you've diagnosed and resolved advanced faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers during interviews.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Motorpoint team. Don’t wait too long, as roles can close early if we get a lot of great applications!

We think you need these skills to ace Warranty Technician - Stockton-on-Tees in Billingham

OEM Diagnostic Platforms
Mechanical Repairs
Root Cause Analysis
Specialist Equipment Usage
Documentation Accuracy
Customer Communication
MOT Testing Qualification
Team Collaboration
Health & Safety Compliance
Problem-Solving Skills
Mentoring Junior Technicians
Attention to Detail
Reliability

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Warranty Technician and how you can contribute to our mission at Motorpoint.

Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in advanced vehicle repairs and diagnostics, and don’t forget to mention any qualifications like your IMI Level 3. We love seeing how your skills match what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised information that showcases your skills and experience without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do at Motorpoint.

How to prepare for a job interview at Motorpoint

Know Your Stuff

Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.

Show Off Your Communication Skills

Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you can build trust and rapport with customers during the interview, as strong communication is key to this role.

Demonstrate Team Spirit

Motorpoint values teamwork, so be ready to share examples of how you've worked collaboratively in the past. Highlight any mentoring experiences you've had with junior technicians, as this shows you're supportive and willing to help others grow.

Be Proactive and Reliable

Prepare to discuss instances where you've taken initiative or gone above and beyond in your previous roles. Show that you take pride in your work and are committed to maintaining high standards, which aligns with Motorpoint's values.

Warranty Technician - Stockton-on-Tees in Billingham
Motorpoint
Location: Billingham

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