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- Tasks: Deliver top-notch customer service and manage administrative tasks with ease.
- Company: Leading car retailer known for its energetic team culture.
- Benefits: Competitive hourly wage, bonuses, paid time off, and discounts.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Full UK driving licence and prior customer service experience.
- Other info: Great training opportunities and a chance to grow your career.
The predicted salary is between 11 - 15 £ per hour.
A leading car retailer is seeking a Sales Support team member in Billingham. This role involves delivering excellent customer service, managing administrative tasks, and facilitating smooth customer interactions.
The ideal candidate will possess a full UK driving licence and experience in customer service.
The position offers a competitive hourly wage, bonuses, and extensive benefits including paid time off, discounts, and training opportunities.
Apply by 3rd February 2026 to join this energetic team.
Customer Experience & Support Specialist in Billingham employer: Motorpoint
Contact Detail:
Motorpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Support Specialist in Billingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during interviews to showcase your experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral when you apply through our site.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity shows your enthusiasm. It’s a great way to keep your name fresh in their minds as they review candidates.
We think you need these skills to ace Customer Experience & Support Specialist in Billingham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention why you’re excited about this role and how you fit into our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer support shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Motorpoint
✨Know the Company Inside Out
Before your interview, do some homework on the car retailer. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to deliver excellent service, which is key for this role.
✨Be Ready for Administrative Questions
Since the role involves managing administrative tasks, be prepared to discuss your organisational skills. You might be asked how you prioritise tasks or handle multiple responsibilities. Have a few strategies in mind that showcase your efficiency and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the team.
