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For Companies At a Glance
- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days holiday, paid time off for happiness, and discounts at top retailers.
- Why this job: Make a real impact in a dynamic team and develop your skills in a thriving environment.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
- Other info: Opportunities for personal development and exciting team socials await you!
The predicted salary is between 30000 - 45000 £ per year.
Overview
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer\’s Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Warranty Technician
Salary: OTE £40,000 – £45,000
Location: Edinburgh
Contract Type: Permanent
Hours: 45 hours, 5 days out of 7 on a rota – weekend working will be required.
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
Responsibilities
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
Qualifications
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days\’ holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
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Warranty Technician - Edinburgh employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Edinburgh
✨Tip Number 1
Get to know the company! Research Motorpoint and understand their values like PROUD, HAPPY, HONEST, and SUPPORTIVE. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your technical skills! As a Warranty Technician, you'll need to demonstrate your expertise in diagnostics and repairs. Brush up on your knowledge of OEM diagnostic platforms and be ready to discuss your past experiences with complex repairs.
✨Tip Number 3
Show off your communication skills! You'll be liaising with customers, so practice explaining technical concepts in simple terms. This will help build trust and show that you can make a real difference in customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Motorpoint team. Don’t wait too long, as roles can close early if we get a lot of great applications!
We think you need these skills to ace Warranty Technician - Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just a skilled technician, but someone who genuinely loves what they do and is excited about joining our team.
Be Specific About Your Skills: Make sure to highlight your relevant experience and qualifications clearly. If you've worked with OEM diagnostic platforms or have experience in advanced vehicle repairs, shout about it! We love seeing concrete examples of how you meet our requirements.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and avoid jargon that might confuse us. We’re looking for someone who can communicate effectively, especially with customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific types of repairs mentioned in the job description. This will show that you're not just a technician, but a passionate problem solver who can hit the ground running.
✨Show Off Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about how you would build trust with a customer when discussing diagnostics. Being able to communicate effectively will set you apart from other candidates and align with Motorpoint's values of being honest and supportive.
✨Document Like a Pro
Accuracy in documentation is key for this role. Prepare examples of how you've maintained high standards in your previous work, especially regarding warranty submissions. Bring along any relevant paperwork or records that demonstrate your attention to detail and organisational skills.
✨Be a Team Player
Motorpoint values teamwork, so be ready to discuss how you've mentored junior technicians or collaborated with colleagues in the past. Share specific examples of how you've contributed to a positive team environment and supported others in achieving their goals. This will highlight your proactive nature and reliability.
