Warranty Technician - Derby Derby
Warranty Technician - Derby Derby

Warranty Technician - Derby Derby

Full-Time 34000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and resolve vehicle faults, perform major repairs, and mentor junior technicians.
  • Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
  • Benefits: Enjoy 28 days holiday, paid time off for happiness, and discounts at retailers.
  • Why this job: Make a real difference in customer satisfaction while working with advanced technology.
  • Qualifications: IMI Level 3 qualified with experience in vehicle repairs and strong communication skills.
  • Other info: Dynamic team environment with opportunities for personal and vocational development.

The predicted salary is between 34000 - 38000 £ per year.

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.

Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.

The Role

  • Salary: £40,000 - £45,000 per annum
  • Location: Derby
  • Contract Type: Permanent
  • Hours: 42.5 hours across 5 days (Monday to Friday)

What will you be getting up to?

  • Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
  • Perform major mechanical repairs including engine and gearbox replacements.
  • Conduct root cause analysis and ensure repairs meet manufacturer standards.
  • Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
  • Complete final road tests, re-calibrations, and system resets.
  • Accurately document all findings and repairs for warranty submissions.
  • Liaise with customers to explain diagnostics and build trust.
  • Support MOT testing and Pre-Delivery Inspections when needed.
  • Mentor junior technicians and share best practices.
  • Maintain workshop standards and compliance with DVSA and Health & Safety.

What we’re looking for

  • IMI Level 3 (or equivalent) qualified technician.
  • Proven experience in advanced vehicle repairs and diagnostics.
  • Strong communication skills, especially when dealing with customers.
  • High level of accuracy in administration and documentation.
  • MOT testing qualification (or willingness to support in this area).
  • A proactive, reliable team player who takes pride in their work.

What’s in it for you?

  • Paid time off every month to do something that makes you happy.
  • 28 days' holiday plus days off for your birthday, getting married, or moving house.
  • Additional holidays for length of service.
  • Long service awards.
  • Staff discount on cars and finance options.
  • Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
  • Smart Tech in partnership with Currys.
  • Cycle to work.
  • Pension.
  • Healthcare.
  • Enhanced Parental Leave.
  • Employee Assistance Programme (EAP).
  • Vocational and personal development training courses.
  • Quarterly team socials.
  • Team feasts.
  • Scratch card rewards.
  • Sharesave scheme (SAYE).
  • Plus much more!

Closing Date: 13th February 2026. Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

Warranty Technician - Derby Derby employer: Motorpoint Ltd

Motorpoint is an exceptional employer that prioritises creating a vibrant and supportive work environment for its colleagues in Derby. With a strong focus on employee well-being, we offer generous benefits such as additional holidays, professional development opportunities, and a culture that celebrates teamwork and success. Join us to be part of a dynamic team where your skills as a Warranty Technician will not only be valued but also contribute to our mission of delivering outstanding customer satisfaction.
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Contact Detail:

Motorpoint Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warranty Technician - Derby Derby

Tip Number 1

Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.

Tip Number 2

Practice your technical skills! As a Warranty Technician, you'll need to demonstrate your problem-solving abilities. Brush up on your diagnostic techniques and be ready to discuss specific examples of complex repairs you've tackled in the past.

Tip Number 3

Show off your communication skills! When liaising with customers, it's crucial to explain diagnostics clearly. Prepare to share how you've built trust with clients in previous roles, as this will highlight your customer service prowess.

Tip Number 4

Apply through our website! We want to see your application as soon as possible, especially since the role may close early. Plus, applying directly shows your enthusiasm for joining the Motorpoint team!

We think you need these skills to ace Warranty Technician - Derby Derby

Diagnostic Skills
Mechanical Repair Skills
Root Cause Analysis
Documentation Accuracy
Customer Communication
MOT Testing Qualification
Team Mentoring
Workshop Compliance
Technical Proficiency with OEM Tools
Problem-Solving Skills
Attention to Detail
Reliability
Proactive Attitude

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight your technical expertise and experience in advanced vehicle repairs. We want to see how your skills align with the role of Warranty Technician, so don’t hold back!

Be Clear and Concise: When documenting your experience, keep it straightforward. Use bullet points where possible to make it easy for us to read through your application. We appreciate clarity just as much as you do!

Tailor Your Application: Take a moment to customise your application for Motorpoint. Mention our values like PROUD, HAPPY, HONEST, and SUPPORTIVE, and show us how you embody these traits in your work.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Motorpoint Ltd

Know Your Stuff

Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.

Showcase Your Communication Skills

Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about examples from your past where you've successfully built trust with customers or mentored junior technicians.

Be Detail-Oriented

Accuracy in documentation is key for this role. Prepare to discuss how you ensure precision in your work, especially when it comes to completing warranty submissions and conducting root cause analysis.

Emphasise Teamwork

Motorpoint values a supportive team environment. Be ready to share experiences that highlight your ability to work collaboratively, whether it's mentoring others or maintaining workshop standards. Show them you're a proactive team player who takes pride in their work!

Warranty Technician - Derby Derby
Motorpoint Ltd
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