At a Glance
- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join a dynamic team focused on precision and problem-solving in the automotive industry.
- Benefits: Enjoy paid time off, generous holidays, discounts, and personal development opportunities.
- Why this job: Make a real impact by enhancing customer experiences through your technical skills.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and diagnostics.
- Other info: Mentor junior technicians and enjoy a supportive, collaborative work environment.
The predicted salary is between 30000 - 42000 Β£ per year.
Are you a highly skilled technician with a passion for precision and problem solving? We are looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
Responsibilities
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
Qualifications
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- A proactive, reliable team player who takes pride in their work.
Benefits
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our 'My M.O.T' platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Warranty Technician employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warranty Technician
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
β¨Tip Number 2
Practice your technical skills and be ready to demonstrate them. Whether it's diagnosing a fault or explaining a complex repair, being hands-on in your approach will impress the hiring team.
β¨Tip Number 3
Donβt underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Warranty Technician
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your IMI Level 3 qualifications and any relevant experience in advanced vehicle repairs. We want to see how your skills align with the role, so donβt hold back!
Be Clear and Concise: When documenting your experience, keep it straightforward. Use bullet points where possible to make it easy for us to read. Remember, accuracy is key, just like in your work!
Tailor Your Application: Take a moment to customise your application for the Warranty Technician role. Mention specific tools or techniques youβve used that relate to the job description. It shows us youβre genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Motorpoint Ltd
β¨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
β¨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex faults. Think about the challenges you faced, how you approached them, and the outcomes. This will demonstrate your ability to thrive in a technical environment.
β¨Communicate Clearly
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to explain diagnostics to customers, so being able to build trust through clear communication is essential.
β¨Document Like a Pro
Accuracy in documentation is crucial for warranty submissions. Bring examples of how you've maintained records in previous roles, and be ready to discuss your methods for ensuring all findings and repairs are documented correctly.