At a Glance
- Tasks: Diagnose and repair vehicles, ensuring top-notch customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer.
- Benefits: Enjoy competitive pay, paid time off, discounts, and personal development.
- Why this job: Make a real impact in a fun, supportive team environment.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs.
- Other info: Opportunities for career growth and a vibrant workplace culture.
The predicted salary is between 32000 - 48000 £ per year.
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.
The Role: Warranty Technician
Salary: OTE £40,000 - £45,000
Location: Edinburgh
Contract Type: Permanent
Hours: 45 hours, 5 days out of 7 on a rota - weekend working will be required.
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
Responsibilities
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
Qualifications
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What is in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Vehicle Technician - Edinburgh (OTE £40,000 - £... Vehicle Operations · Edinburgh employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician - Edinburgh (OTE £40,000 - £... Vehicle Operations · Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your technical skills! Brush up on your diagnostic techniques and be ready to discuss your experience with advanced vehicle repairs. We want to see how you tackle complex problems, so be prepared to share specific examples from your past work.
✨Tip Number 3
Show off your communication skills! When you're chatting with the interviewers, make sure to highlight how you explain diagnostics to customers. Building trust is key, so share stories where you've successfully communicated complex information in a simple way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Motorpoint family. Don’t miss out on this opportunity!
We think you need these skills to ace Vehicle Technician - Edinburgh (OTE £40,000 - £... Vehicle Operations · Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for vehicle technology shine through! We want to see that you’re not just skilled, but also genuinely excited about the work you do. Share a bit about what drives you in this field.
Be Precise and Accurate: Just like in your role as a technician, accuracy is key in your application. Make sure to double-check your documentation and highlight your attention to detail. This will show us that you value precision, which is super important in our line of work.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a Warranty Technician. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific responsibilities of a Warranty Technician at Motorpoint.
✨Showcase Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about examples where you've built trust with customers or mentored junior technicians, as these will highlight your strong communication skills.
✨Be Prepared for Practical Questions
Expect to face scenario-based questions that test your problem-solving abilities. Prepare to discuss how you would approach diagnosing a fault or conducting a major repair, and be ready to demonstrate your accuracy in documentation.
✨Emphasise Teamwork and Values
Motorpoint values teamwork and a supportive environment. Be ready to share examples of how you've worked collaboratively in the past and how you embody their values: PROUD, HAPPY, HONEST, SUPPORTIVE. This will show that you're not just a skilled technician, but also a great fit for their culture.