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- Tasks: Welcome customers, resolve issues, and support vehicle collection with a friendly attitude.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days holiday, staff discounts, and paid time off for personal happiness.
- Why this job: Kickstart your career in sales while working with an amazing team and making customers happy.
- Qualifications: Full UK driving licence and customer service experience preferred; a positive attitude is essential.
- Other info: Dynamic training programme with opportunities for career growth and team socials.
The predicted salary is between 12 - 16 £ per hour.
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role:
- Salary: £12.25 per hour + monthly bonus
- Location: Edinburgh
- Contract Type: Permanent
- Hours: 40 hours, 5 days out of 7 on a rota - weekend working will be required
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience.
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving licence (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days' holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 17th January 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Trainee Sales Executive - Edinburgh employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive - Edinburgh
✨Tip Number 1
Get to know Motorpoint's values inside out! When you’re chatting with us, drop in how you align with being Proud, Honest, Supportive, Happy, and Together. It shows you’re not just looking for a job, but you genuinely want to be part of our mission.
✨Tip Number 2
Practice your customer service skills before the interview. Think about times you've gone the extra mile for someone or resolved an issue. We love hearing real-life examples that show you can handle anything that comes your way!
✨Tip Number 3
Don’t forget to ask questions during your interview! It’s a great way to show your interest in the role and the company. Plus, it helps us see that you’re keen to learn and grow with us at Motorpoint.
✨Tip Number 4
Apply through our website for the best chance! We keep an eye on applications that come directly from there, so make sure you hit that apply button as soon as you can. The sooner, the better!
We think you need these skills to ace Trainee Sales Executive - Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about being PROUD, HAPPY, and SUPPORTIVE!
Tailor Your Application: Make sure to tailor your application to the Trainee Sales Executive role. Highlight any customer service experience you have and how it aligns with our values. This shows us you’re serious about joining our team and understand what we’re all about.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate attention to detail, so double-check for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Motorpoint Ltd
✨Know the Company Values
Before your interview, take some time to understand Motorpoint's core values: Proud, Honest, Supportive, Happy, and Together. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewers that you align with their culture.
✨Showcase Your Customer Service Skills
Since experience in customer service is beneficial for this role, prepare specific examples of how you've successfully handled customer interactions in the past. Highlight any instances where you went the extra mile to resolve issues or enhance the customer experience.
✨Prepare for Role-Specific Questions
Anticipate questions related to the Trainee Sales Executive position, such as how you would approach upselling products or managing customer queries. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the training programme or team dynamics. This not only shows your interest in the role but also gives you a chance to assess if Motorpoint is the right fit for you.
