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- Tasks: Welcome customers, resolve issues, and support vehicle collection with a friendly attitude.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy paid time off, 28 days holiday, staff discounts, and personal development opportunities.
- Other info: Dynamic training programme with excellent career progression and team socials.
- Why this job: Kickstart your career in sales while working with an amazing team and making customers happy.
- Qualifications: Full UK driving licence and customer service experience preferred; strong attention to detail required.
Overview
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer\’s Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Trainee Sales Executive
Salary: ÂŁ12.25 per hour + monthly bonuses
Location: Birtley
Contract Type: Permanent
Hours: 40 hours, 5 days out of 7 on a rota – weekend working will be required
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience.
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving license (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days\’ holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date
2nd March 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed
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Trainee Sales Executive - Birtley employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive - Birtley
✨Tip Number 1
Get to know Motorpoint! Research the company culture and values, like being Proud, Honest, Supportive, Happy, and Together. This will help you connect with the team during interviews and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers happy, think of examples from your past experiences where you've gone the extra mile. We want to see how you handle challenges and keep a positive attitude.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share what it’s really like to work at Motorpoint and give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Motorpoint family. Don’t wait too long, as roles can close early!
We think you need these skills to ace Trainee Sales Executive - Birtley
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love to see candidates who are fun and friendly, just like our team. Don’t be afraid to show us why you’d be a great fit for Motorpoint.
Align with Our Values: Make sure to highlight how your values align with ours: Proud, Honest, Supportive, Happy, and Together. We want to know how you embody these traits in your previous experiences, so give us some examples!
Be Detail-Oriented: Pay close attention to the details in your application. Double-check for any typos or errors, as we value strong attention to detail. A polished application shows us you’re serious about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and ready to take the next step in your career with Motorpoint!
How to prepare for a job interview at Motorpoint Ltd
✨Know the Company Values
Before your interview, take some time to understand Motorpoint's core values: Proud, Honest, Supportive, Happy, and Together. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewers that you're not just a good fit for the role, but also for the company culture.
✨Brush Up on Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous customer service experiences. Think about specific situations where you resolved issues or went the extra mile for a customer. This will highlight your ability to provide a smooth, professional experience, which is key for a Trainee Sales Executive.
✨Prepare for Role-Specific Questions
Expect questions related to sales techniques and product knowledge. Familiarise yourself with common sales strategies and be ready to discuss how you would approach upselling products and services. Showing that you have a proactive mindset will impress the interviewers.
✨Show Your Team Spirit
Motorpoint values teamwork, so be ready to share examples of how you've worked effectively in a team setting. Highlight any experiences where you collaborated with others to achieve a goal or supported a colleague. This will demonstrate that you can contribute positively to their supportive work environment.