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- Tasks: Diagnose and repair advanced vehicle faults while mentoring junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days' holiday, paid time off for happiness, and discounts at retailers.
- Why this job: Make a real impact on customer satisfaction while working with cutting-edge technology.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
- Other info: Dynamic team environment with excellent career growth and development opportunities.
The predicted salary is between 40000 - 45000 ÂŁ per year.
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role:
- Salary: ÂŁ40,000 - ÂŁ45,000 per annum
- Location: Swansea
- Contract Type: Permanent
- Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re‑calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre‑Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What’s in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Level 3 Vehicle Technician - Swansea employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 3 Vehicle Technician - Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your communication skills! As a Level 3 Vehicle Technician, you'll need to explain complex diagnostics to customers. Role-play with a friend or family member to get comfortable discussing technical issues in a way that's easy to understand.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenging repairs in the past. This will demonstrate your expertise and passion for precision, which is exactly what Motorpoint is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Motorpoint team.
We think you need these skills to ace Level 3 Vehicle Technician - Swansea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for vehicle technology shine through! We want to see that you’re not just skilled, but also genuinely excited about the work you do. Share a bit about what drives you in this field.
Be Specific About Your Skills: Make sure to highlight your IMI Level 3 qualification and any specific experience you have with advanced repairs and diagnostics. We love details, so don’t hold back on showcasing your expertise and how it aligns with what we’re looking for!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon that might confuse us. We’re all about being friendly, so let your personality come through while still being respectful.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of complex repairs you've handled in the past. Think about how you diagnosed issues and what steps you took to resolve them. This will demonstrate your ability to thrive in a challenging environment.
✨Communicate Clearly
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. Be ready to discuss how you build trust with customers when explaining diagnostics and repairs, as this is crucial for customer satisfaction.
✨Emphasise Teamwork and Mentoring
Motorpoint values collaboration, so be prepared to talk about your experience working in a team and mentoring junior technicians. Share examples of how you've supported others and contributed to a positive workshop environment.