At a Glance
- Tasks: Guide customers through their online car purchase journey and deliver exceptional service.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Earn up to £50k OTE, enjoy 28 days holiday, and receive discounts at top retailers.
- Other info: Full training provided, with excellent career growth and team socials.
- Why this job: Be part of a digital transformation and make a real impact in a growing company.
- Qualifications: Customer service experience is a plus, but passion and drive are what we value most.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. We have ambitious plans to make car buying as easy as possible in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). You will be joining Motorpoint during an extremely exciting time, as we are undergoing a massive digital transformation and are continuing to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues. So, if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be, and we are on a mission!
The Role: Online Sales Executive
- Salary: £15,000 + (Realistic OTE £50,000 with uncapped earning potential – our top performers earn in excess of £60k)
- Location: Derby [Shelton House, Unit 7, Prime Enterprise Park, Prime Park Way, Derby, DE1 3QB]
- Contract Type: Permanent
- Hours: 37.5 hours over 7 days (alternative weekend day)
As part of the Online Sales team you will be key to our business growth and ensuring our customers get a first‑class service. You will be responsible for handling and managing the customer journey through the purchase of their vehicle online, ensuring we are providing the ultimate customer experience by supporting them throughout this process.
What will you be getting up to?
- Working as part of a team, to deliver a great customer service.
- Taking inbound phone calls to guide our customers through to purchasing their new car.
- Support and guide the customer through the finance and web order processes.
- Upsell of products we offer by tailoring to the customer’s needs.
- Outbound pre and post collection calls from the web orders to generate a positive overall customer experience.
- Great time management skills to manage your own workload as well as supporting the daily tasks within the team.
- Deliver exceptional customer experience to every customer you come in contact with.
- Above everything else, you’ll live the Motorpoint values of Proud, Honest, Supportive and Happy and you’ll also be ready for some serious fun.
- Full training will be provided.
What do we need from you?
- You will need to have a background or a desire to deliver.
- Experience in Customer Service or Call Centre environment preferred but not essential.
- We want people who are passionate about what they do, have a real sense of self‑drive and determination, share our values and put the customer at the centre of what you do then we should talk!
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days holiday plus days off for your birthday, getting married or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 15th July 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Online Sales Executive - Up to 50k OTE Online Sales · Derby (Shelton House) employer: Motorpoint Ltd
Motorpoint is an exceptional employer, offering a vibrant work culture where collaboration and fun are at the forefront. With a strong focus on employee growth, we provide extensive training, generous benefits including paid time off for personal happiness, and opportunities to earn uncapped commissions, making it an ideal place for those looking to thrive in their careers while contributing to our exciting digital transformation in Derby.
StudySmarter Expert Advice🤫
We think this is how you could land Online Sales Executive - Up to 50k OTE Online Sales · Derby (Shelton House)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Online Sales Executive - Up to 50k OTE Online Sales · Derby (Shelton House) at Motorpoint Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Motorpoint Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Online Sales Executive - Up to 50k OTE Online Sales · Derby (Shelton House). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Online Sales Executive - Up to 50k OTE Online Sales · Derby (Shelton House)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Motorpoint Ltd:When writing your cover letter, make sure to tailor your message specifically for Motorpoint Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Motorpoint Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Motorpoint Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Motorpoint Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
