At a Glance
- Tasks: Welcome customers, support vehicle collection, and resolve issues for a smooth experience.
- Company: Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Competitive pay, monthly bonuses, paid time off, and discounts at retailers.
- Other info: Enjoy team socials, personal development, and excellent career growth opportunities.
- Why this job: Join a mission-driven team and kickstart your career in sales with great training.
- Qualifications: Full UK driving licence and customer service experience preferred.
Who are we? Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. If you want to work with an amazing group of people who are fun, friendly, get stuff done, and bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – working TOGETHER, Motorpoint is the place to be and we are on a mission!
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training program covering product knowledge and sales techniques; this typically runs for twelve months, with learning modules completed at your own pace. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements, you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving licence (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days' holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through the My M.O.T platform
- Smart Tech partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 31st July 2026 – note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Trainee Sales Executive - Norwich Retail · Norwich employer: Motorpoint Ltd
At Motorpoint, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in Norwich. Our commitment to employee growth is evident through our comprehensive training programmes and numerous benefits, including generous holiday allowances, staff discounts, and a supportive team environment that embodies our values of being Proud, Honest, Supportive, Happy, and Together. Join us to not only build a rewarding career but also to be part of a mission-driven team dedicated to delivering the best experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Executive - Norwich Retail · Norwich
✨Get the Inside Scoop
Tap into your uni's career services – they often have connections with local businesses looking for trainees in sales and business development. Attend any relevant workshops or seminars; you might just bump into your future boss from Motorpoint Ltd!
✨Network, Network, Network!
Join sales and business development groups on platforms like LinkedIn and Facebook. Don’t just lurk, engage! Comment on posts, ask questions, and build relationships with others in the industry – it’s a goldmine for opportunities that might not be listed on job boards.
✨Show Off Your Skills
Consider creating a personal website or a simple LinkedIn portfolio where you can showcase any sales-related projects or experiences. Include case studies from your coursework, part-time jobs, or even mock sales pitches to make yourself stand out when you apply to Motorpoint Ltd.
✨Attend Industry Events
Keep an eye out for local career fairs or networking events specifically aimed at the sales and business development sector. These are perfect for making direct connections; you can show your enthusiasm face-to-face. Plus, you never know – you might meet someone hiring at Motorpoint Ltd!
Some tips for your application 🫡
Showcase Your Communication Skills:In sales and business development, communication is key. Make sure your CV or cover letter highlights your ability to engage and persuade—think about experiences where you've successfully connected with others, whether it was in school projects or previous roles. We want to see how you can effectively convey your ideas!
Demonstrate Your Passion for Sales:When applying for a trainee role, it’s important to show your enthusiasm for the field. Share any relevant coursework, workshops, or experiences that sparked your interest in sales. We love to see candidates who are keen to learn and grow, so don’t hold back on expressing your passion for the industry!
Tailor Your Application for Motorpoint Ltd:Each company has its own style and values. Take some time to research Motorpoint Ltd and tweak your CV and cover letter accordingly. Mention aspects of their business that resonate with you, and highlight how your goals align with theirs. It shows you’ve done your homework and genuinely want to be part of their team!
Keep It Concise and Engaging:As a trainee, we know you’re just starting out, so keep your application clear and to the point. Avoid jargon and lengthy paragraphs; instead, opt for bullet points or short sentences that get your message across quickly. A well-structured application helps us capture your potential without getting lost in the details!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Sales Fundamentals
Brush up on your understanding of basic sales concepts and methodologies. Be ready to discuss how you would approach a sales pitch or identify customer needs. They might ask you to role-play a sales scenario, so practice articulating your thoughts clearly.
✨Show Your Drive with Examples
As a trainee, showcasing your enthusiasm is key! Share examples from your experiences, whether in school projects or part-time jobs, where you've demonstrated initiative, teamwork, or a passion for sales. This will help the interviewer see your motivation beyond just skills.
✨Be Prepared for Behavioural Questions
Expect questions focused on your behaviour in past situations. Prepare stories that highlight your problem-solving abilities or how you dealt with challenges. The STAR (Situation, Task, Action, Result) method can help you structure your answers effectively.
✨Research Current Trends in Sales
Stay updated on the latest trends in sales and digital marketing. Having knowledge about current tools or software used in the industry, like CRM systems or lead generation tactics, might impress the interviewers at Motorpoint Ltd and show your commitment to learning the trade.
