Glasgow Customer Experience Support Specialist
Glasgow Customer Experience Support Specialist

Glasgow Customer Experience Support Specialist

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and manage admin tasks in a dynamic retail environment.
  • Company: Leading car retailer in Glasgow with a supportive workplace culture.
  • Benefits: Competitive salary and a range of employee benefits to enhance your experience.
  • Why this job: Join a team that values excellent service and makes a real difference for customers.
  • Qualifications: Full UK driving licence and strong communication and organisational skills.
  • Other info: Great opportunity for personal growth in a vibrant retail setting.

The predicted salary is between 28800 - 43200 £ per year.

A leading car retailer in Glasgow is seeking a Sales Support professional to deliver excellent customer service and manage administrative tasks. The role involves direct interaction with customers both face-to-face and over the phone, ensuring that queries are resolved efficiently.

Ideal candidates will possess a full UK driving licence and have strong communication and organizational skills. This position offers a competitive salary and an array of employee benefits, fostering a positive and supportive workplace culture.

Glasgow Customer Experience Support Specialist employer: Motorpoint Ltd

As a leading car retailer in Glasgow, we pride ourselves on being an excellent employer that values our employees' contributions and well-being. Our supportive workplace culture encourages professional growth through ongoing training and development opportunities, while our competitive salary and comprehensive benefits package ensure that our team members feel valued and motivated. Join us to be part of a dynamic environment where your skills in customer service can truly shine and make a difference.
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Contact Detail:

Motorpoint Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Glasgow Customer Experience Support Specialist

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.

✨Tip Number 2

Practice your communication skills! Since this role involves direct interaction with customers, try role-playing common scenarios with a friend. This will help you feel more confident during interviews.

✨Tip Number 3

Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed tasks efficiently. We love hearing about real-life situations that demonstrate your abilities.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great way to remind them why you’re the perfect fit!

We think you need these skills to ace Glasgow Customer Experience Support Specialist

Customer Service
Communication Skills
Organisational Skills
Problem-Solving Skills
Administrative Skills
Interpersonal Skills
Full UK Driving Licence
Time Management

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to help customers, whether it's face-to-face or over the phone.

Be Organised: Since this role involves managing administrative tasks, it’s a good idea to mention your organisational skills. Share examples of how you’ve kept things running smoothly in past roles – we love a well-organised candidate!

Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. We appreciate when candidates take the time to connect their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Motorpoint Ltd

✨Know the Company Inside Out

Before your interview, do some research on the car retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

Since the role involves direct interaction with customers, be prepared to demonstrate your communication skills. Practice answering common customer queries and think of examples where you've successfully resolved issues in the past. This will highlight your ability to handle customer interactions smoothly.

✨Organisational Skills Matter

The job requires strong organisational skills, so come ready to discuss how you manage your time and tasks. Share specific examples of how you've kept things organised in previous roles, especially when juggling multiple responsibilities. This will reassure them that you can handle the administrative side of the job.

✨Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or what success looks like in this role. This shows you're engaged and serious about contributing positively to their workplace.

Glasgow Customer Experience Support Specialist
Motorpoint Ltd
Location: Glasgow

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