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- Tasks: Deliver exceptional customer service and manage admin tasks in a dynamic retail environment.
- Company: Leading car retailer known for its commitment to customer satisfaction.
- Benefits: Paid time off, discounts, and development training to boost your career.
- Other info: Permanent position with 40 hours per week and competitive hourly wage.
- Why this job: Join a vibrant team and make a difference in customer experiences every day.
- Qualifications: Full UK driving licence and strong communication and organisational skills.
The predicted salary is between 24000 - 36000 £ per year.
A leading car retailer is seeking a Sales Support professional in Edinburgh. The role includes delivering exceptional customer service over the phone and face-to-face, managing administration tasks, and liaising with internal teams to resolve queries.
A full UK driving licence is essential, along with strong communication and organizational skills.
Enjoy benefits such as paid time off, discounts, and development training. This is a permanent position requiring 40 hours of work per week with a competitive hourly wage.
Customer Experience & Sales Support Specialist in Edinburgh employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Sales Support Specialist in Edinburgh
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and internal teams, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience & Sales Support Specialist in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond for customers in the past, whether it's over the phone or face-to-face.
Be Organised and Detail-Oriented: Since the role involves managing administration tasks, it’s crucial to demonstrate your organisational skills. Share examples of how you keep things on track and ensure nothing slips through the cracks.
Communicate Clearly: Strong communication is key for this position. Use clear and concise language in your application, and don’t hesitate to showcase any relevant experiences where your communication skills shone through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've delivered exceptional service in the past, whether over the phone or face-to-face. This will show that you understand the importance of customer experience in the role.
✨Show Off Your Organisational Skills
Since the job involves managing administration tasks, prepare to discuss how you stay organised. Bring examples of tools or methods you use to keep track of tasks and ensure nothing slips through the cracks. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly and Confidently
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and skills.
✨Understand the Company Culture
Research the car retailer and their values. Understanding their culture will help you tailor your responses to align with what they’re looking for. It also shows that you’re genuinely interested in the company and the role.